Alanna S.
Straightforward transaction
Straightforward transaction
Response from SleepypodApr 25, 2024
Hi Alana, Thank you very much and we're happy that you had a delightful experience with Sleepypod!
Award-winning, innovative pet products and accessories for dogs, cats, and small critters that are safety tested. You shouldn't have to guess about the safety of your pet's products. Every product is designed with thoughtful features to enhance a pet’s well-being and then tested for safety. From the BPA-free silicone in Sleepypod’s Yummy Travel Bowls to the crash-testing of Sleepypod’s entire carrier and car harness lines at U.S., Canadian, and E.U. child safety seat standards, Sleepypod devotes careful and caring attention to each detail in every product. Sleepypod.com
Sleepypod (sleepypod.com) has 368 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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Alanna S.
Straightforward transaction
Response from SleepypodApr 25, 2024
Hi Alana, Thank you very much and we're happy that you had a delightful experience with Sleepypod!
E R.
Excellent customer support
Response from SleepypodApr 25, 2024
Hi there! Thank you so much for using Sleepypod and we're glad our customer service team could provide excellent service for you!
Mary D.
Good description and indication of sizes on-line. Easy to order. Arrived quickly. The Sleepypod Air that we ordered is made of good quality material and has lots of ventilation.
Response from SleepypodApr 25, 2024
Hi Mary! Thank you so much for trusting Sleepypod with your pet and we're glad to have you as a valued customer!
Gary Y.
Very well made and excellent fit ! My cat (MEW) has no issues with it. Well worth the price.
Response from SleepypodApr 25, 2024
Hi Gary! Thank you very much for choosing Sleepypod and we're glad your cat enjoys it as well!
Alice B.
Nicely made product and superior customer service..\ Had trouble with sizing and fitting the harness but got great help from the company. I highly recommend this product and the company,
Response from SleepypodApr 25, 2024
Hi Alice! We're so glad our customer service team could assist you and thank you for choosing Sleepypod for your furry companion!
D. L.
I feel so much more comfortable and safer while driving my dog in the car now. It fits well, useful as a walking harness, and reduces her motion sickness because she's no longer able to pace around
Response from SleepypodMay 2, 2024
Hi! Thank you! We are certainly happy to hear you and your pup are safer than ever. Please reach out if you ever have any questions about our products.
Taylor W.
Excellent quality items and truly excellent service. I've ordered multiple products from them and they've all arrived in a decent amount of time. I had to return some harnesses for the wrong size; after messaging them on their site, they replied back to me that same day with detailed instructions for my options. I ended up exchanging the harnesses for a newer line they had. In total, I have purchased their mobile sleepypods, their harnesses and leashes, and their Atom carriers. I love everything and will continue to purchase more. The only issue I have is not their fault, but they ran into a supplier issue for a couple of their accessories, so I'm still waiting on those to come back in stock.
Response from SleepypodMay 2, 2024
Hi Taylor! Thank you for your message. We appreciate your understanding with the sourcing issues as well. It's been a challenge for us all but we are looking forward to soon having those items fully stocked :) Keep an eye out!
janice M.
Customer service was great! Unfortunately the product didn't work well with my dog. The return process was easy. I would definitely use this company. Good customer service is hard to find these days.
Response from SleepypodApr 11, 2024
Hi Janice! We're sorry to hear that the harness didn't work out for you and your dog. We're glad to hear our customer service team went above and beyond though! Always feel free to reach out to us at [email protected] with any questions and we're happy to help! Thank you.