SleepPhones® Reviews | Read Customer Reviews of sleepphones.com

SleepPhones® Reviews | Read Customer Reviews of sleepphones.com

SleepPhones® reviews

1,691 approved reviews, newest moderated first

DANNY S.
Mar 25, 2019
Very bad battery performance. May last 13 months *right out side of warranty
Very bad battery performance.
Response from SleepPhones®Mar 26, 2019
Dear Danny, Our sincerest apologies for the difficulty you have experienced with the wireless product! Many different variables can alter exactly how long the battery life will last. For example if you are listening to the product on the highest volume, you will only receive closer to 4-5 hours of playback. We highly suggest listening to the product at a medium volume level as a high level could cause hearing damage if used for several hours. Apps such as Spotify or YouTube stream music, which will drain the battery faster than an app which downloads the music / tones directly to your device. Listening to music preloaded on your device should give you the 10 hour battery life. Through our testing we have found the White Noise app (http://www.tmsoft.com/white-noise) does not cause a shorter battery life. If you have any further questions or concerns, please contact our customer support team via email ([email protected]) or phone (1-877-838-4790, Monday through Friday, 8am - 5pm EST) and we would be more than happy to assist you.
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Dena - Ontario, C.
Mar 25, 2019
I absolutely love my SleepPhones
I absolutely love my SleepPhones. I have Insomnia issues and listening to sleep Apps seems to sometimes be the answer. My big music headphones made it really difficult to sleep on my side. With SleepPhones I can change my position several times, roll around if I wanted to. Thank you for the wonderful nights of sleep blessed sleep.
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Faith S.
Mar 23, 2019
I love them but the headband is very…
I love them but the headband is very loose . They fall off every time i flip over
Response from SleepPhones®Mar 26, 2019
Dear Faith, We are sorry the band you ordered does not fit you well! We see that you currently have the size small headband in our Breeze material. We would be happy to exchange it for the fleece material in the size small, in our opinion the fleece material provides more of a snug fit. If you could please fill out the warranty form found on our site and send it in with your headband, we will send you a new headband to insert your speakers into! Here is the link to the warranty page: http://www.sleepphones.com/warranty If you are unsure how to remove and reinsert the speakers you can find a demonstration video on our site at: https://www.youtube.com/watch?v=jqTVbLvjDNk If you have any further questions or concerns, please contact our customer support team via email ([email protected]) or phone (1-877-838-4790, Monday through Friday, 8am - 5pm EST) and we would be more than happy to assist you.
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AA
Mar 22, 2019
Long time sleep phones user. More than just headphones.
Love ‘em! Comfy and a great chemical-free sleep aid.
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SaucyBrigand
Mar 21, 2019
First one lasted a long time.
Considering I purchased a pair of Bluetooth Sleep Phones a couple if years ago, and about 6 months ago the wiring to the internal battery pack broke inside. I opened it and re soldered the wires and it worked great, but the battery was no longer holding a charge that would last the night. It was time to order a new one. I am pleased with my purchases. *edit* my second pair didnt even last a year before it stopped holding a charge long enough to last the night. Ended up buying the more expensive wireless charging model. Theoretically not having to take it out of the headband to plug in to charge will reduce the wear and tear on the module? Hopefully.
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Barb K.
Mar 20, 2019
One of my speakers broke
One of my speakers broke. Messaged SleepPhones and they answered promptly. Speakers were out of warranty, but SP gave me an option to buy new with a discount. The ordering was easy and I received them earlier than expected. Great service and product.
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Dani H.
Mar 20, 2019
Not Princess and the pea approved...But pretty darn close!
For side sleeping, they are perfect! However they can be uncomfortable when you lay flat on your back as the mirco USB plug is somewhat bulky and feels like a small rock when pressed against the back of your skull. I've resorted to wearing it backwards on the nights I'd prefer to sleep on my back. The only other complaint I have is that I wish the volume was a little louder. Otherwise I am very happy with the product! It's been a blessing on the nights I fall asleep to ASMR videos.
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Larry
Mar 19, 2019
Works very well
Works very well. I have tried the cheaper version Bluetooth Headset on Amazon and had many negative issues. The washablity, wearablity and volume on this headset is excellent. I find that the charge does last 7 to 8 hours.
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