SleepPhones®Reviews of sleepphones.com

- Custom sizes: great! - Thin and soft speakers: great! - Bluetooth: great! - Soft rubber electronics: great! - Stay charged for 12 hours: great! Did I say these headphones are awesome? I bought them for my wife. She likes them a lot and I feel like I gave her a nice gift, probably the best headphones (for sleeping) on the market. I'm proud of myself. :-)

Love 'em. Bought them to pair with the "Sleep with Me" podcast, on which they were recommended. Good sound quality and easy to charge and adjust. Super convenient for workouts too. I was worried my partner might be bothered when I use them to sleep at night, but they can't hear a thing.

If you're looking for some headphones for ASMR get these! I was very worried about this product. They are a gift for someone who already has high quality earphones (but are awkward for sleep) and I was concerned about the sound quality and volume of these. Looked at review's and articles before choosing this brand. I emailed the customer service team before purchasing to check that they would arrive before Christmas and they replied only a couple of hours later! My earphones arrived in one day on a weekend! I didn't even choose an express delivery. They are a gift but I wanted to check them out first and I am VERY impressed. The band was super comfy and connecting them to my phone was simple. The product arrived fully charged. You can feel the speakers when you lie down but they are by no means uncomfortable. The sound quality and volume is brilliant and the battery has lasted all night. Tried playing some rock music through them and you do loose a bit of base but I'm not thinking they're going to be used for that at night anyway. I loved them so much I kinda want my own pair... My friend might not end up receiving these

Something in these break down and stop working. Even though they'll send a replacement part, you're quickly out of warranty the next time it stops working and so I've had to purchase a second one. And then that broke and when it happened again to the newest one I had, I was out of warranty again and they wanted me to purchase the product for a 3rd time! Nuts. Their limited warranty speaks for itself and I don't want to buy headphones yearly.

So 2 orders - about a week apart. Order one - arrived and looked like the dog ate it - they didn't work - so returned. Order two - Claimed to be dispatched but the tracking number provided was invalid and never arrived. I complained and 2 weeks later they shipped another pair. They arrived - but didn't work. No sign of the promised replacement for order 'one'... I emailed to asked them to provide working items, and they have given me a refund for one, no update on the other. 4 weeks and 21 emails - what a waste of time.

I saw SleepPhones advertised on Mo Rocca’s Innovation Nation on CBS and decided to try them out. I originally purchased my SleepPhones Classic in May of 2020. The first pair only lasted 7 months. The wire started to bend and curl with even the slightest movement while sleeping. There was no way to unravel the wire as the bends in the wiring material were very stiff. The insulation on the wires started to crack and the wiring underneath became exposed. My SleepPhones were always taken care of and were not misused. (Only used while sleeping). I tried multiple times to unravel the wire to no avail. Once the wire curls up, which will happen to almost every set, the SleepPhones start shorting out and eventually stop working. A waste of $40! Fast forward to January of this year, I emailed SleepPhones about receiving a refund or warranty replacement after the first set failed. They said that refunds are only issued 30 days after purchase. I received a warranty replacement (speakers & cable) once I mailed in the defective pair. They said they would not provide a warranty for the replacement set. Just like clockwork it is now Aug 2021 and the replacement set has shorted out and stopped working due to curled up and bent wiring. Again, they were in no way misused. Very disappointed in this product and company. :( I originally wanted the Bluetooth version of Sleep Phones, but they run $99! You can actually find products very similar to the SleepPhones headband from other brands that are Bluetooth for very reasonable prices through other vendors. I would not have purchased this product if I would have known about the defective build quality. Listen to the one star reviews! I should have! :(

I have had problems with my SleepPhones v6 Classic Headband Headphones (Corded) (loose wires), BUT they have been brilliant about replacing them, quickly and with no quibbles. I've rarely had such good customer service from any other company. Make sure you buy them directly from SleepPhones!

The SleepPhones I received were faulty. I contacted the company well within the 30 day return period but it has taken a long time, with much emailing back and forth, for this company to agree to provide a refund and I am still unsure if any of the postage will be refunded. They seem unfamiliar with basic consumer rights. Avoid.