SleepPhones®SleepPhones® are soft comfortable headphones in a patented headband design, with an emphasis on using environmentally-friendly materials and manufacturing processes. We strive to use local resources, stay technologically-savvy, and be socially responsible as we create a world of happy, healthy people.
SleepPhones® (sleepphones.com) has 1,691 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listingPharmacy & Medicine · Brookhaven, Pennsylvania
Excellent
Pharmacy & Medicine · West Chester, Pennsylvania
Excellent
Pharmacy & Medicine · Furlong, Pennsylvania
Excellent
Pharmacy & Medicine · Pittsburgh, Pennsylvania
Excellent
1,691 approved reviews, newest moderated first
Susan P.
I recommend sleep phone. No bulky ear buds to hurt your ears and the battery life is great. I love going off to sleep with my soft piano music. I usually wake up about 2 or 3 am and take off the sleep phone and sleep the rest of the night with just my ear plugs. My dog snores so bad that I have been using ear plugs for years. The sleep phone puts the music directly in my ears and drowns out my Lexie. I love my sleep phone!
Trish G.
LOVE my SleepPhones! Great produce, excellent customer service. Highly recommend.
sheldon
This is my third try with the product. The first one's controller failed, the second one a speaker failed. They don't last very long and the warranty is not good, however there doesn't seem to be a similar product that i've found, just different distributors. So until someone can get around the copy write or patent and manufactures a parallel product that works better we're stuck.
Response from SleepPhones®Jan 5, 2018
Dear Sheldon, Our sincerest apologies for the difficulty you experienced with your SleepPhones®! With headphones that are worn for many hours a night, durability is crucial. We are constantly making updates and improvements to our products not only to suit the needs of our customers but also to keep up with the progression of technology. Our Product Design Team is continually researching how we can improve the quality of our products through technological advancements. As a growing company we continue to strive for improvements in this area because we know many of our customers rely on the products on a nightly basis to provide adequate sleep. Please know that we do offer a one year warranty on all our products. Any warranty claim also restarts your one year warranty period. We love our customers and want everyone to have a positive experience while using our product! Please contact our customer support team via email ([email protected]) or phone (1-877-838-4790, Monday through Friday, 8am - 5pm EST) and we would be more than happy to assist you with any further questions or concerns you may have!
Dan
Horrible. Battery doesn’t last through a full night. Fall off constantly.
Response from SleepPhones®Jan 5, 2018
Dear Dan, Our sincerest apologies for the difficulty you have experienced with the wireless product! Many different variables can alter exactly how long the battery life will last. For example if you are listening to the product on the highest volume, you will only receive closer to 6-8 hours of playback. We highly suggest listening to the product at a medium volume level as a high level could cause hearing damage if used for several hours. We have also found that certain apps cause the Bluetooth® module to have a shorter battery life. Through our testing we have found the White Noise app (http://www.tmsoft.com/white-noise) does not cause a shorter battery life. We have also found listening to music preloaded on your device will give you the 10-13 hour battery life. Should you continue to experience difficulty with the battery life we would be happy to replace the module through our 1 year warranty. If you could please fill out the warranty form found on our site and send it in with the Bluetooth® module and receipt from whatever retailer you used for the purchase, we will send you a new module to insert into your headband! Here is the link to the warranty page: http://www.sleepphones.com/warranty Any products replaced qualify for a new one year warranty. We strongly suggest purchasing tracking to ensure delivery for the warranty claim. We love our customers and want everyone to have a positive experience while using our product! Please contact our customer support team via email ([email protected]) or phone (1-877-838-4790, Monday through Friday, 8am - 5pm EST) and we would be more than happy to assist you with any further questions or concerns you may have!
Gail S.
My first one was great I used it almost every night to help with ringing in my ears. I ordered a second one and is in the process of sending it back because it does not work at all.
Response from SleepPhones®Jan 4, 2018
Dear Gail, Our sincerest apologies for the difficulty you experienced with your SleepPhones®! With headphones that are worn for many hours a night, durability is crucial. We are constantly making updates and improvements to our products not only to suit the needs of our customers but also to keep up with the progression of technology. Our Product Design Team is continually researching how we can improve the quality of our products through technological advancements. As a growing company we continue to strive for improvements in this area because we know many of our customers rely on the products on a nightly basis to provide adequate sleep. Please know that we do offer a one year warranty on all our products. Any warranty claim also restarts your one year warranty period. We love our customers and want everyone to have a positive experience while using our product! Please contact our customer support team via email ([email protected]) or phone (1-877-838-4790, Monday through Friday, 8am - 5pm EST) and we would be more than happy to assist you with any further questions or concerns you may have!
Island G.
Satsified Customers Four family members are satisifed users of SleepPhones. Obviously we highly recommend them.
Lauren
Shipping is slowl. Exchanges are burden to customer. These put blemish on quality of experience. If there was another company with similar product, I would consider going with that company first!
Response from SleepPhones®Jan 4, 2018
Dear Lauren, Our sincerest apologies for the difficulty you experienced! We love our customers and want everyone to have a positive experience while using our products! Please contact our customer support team via email ([email protected]) or phone (1-877-838-4790, Monday through Friday, 8am - 5pm EST) and we would be more than happy to assist you! We look forward to hearing from you soon!
Johan L.
after sales service is very efficient, very fast response and effective very satisfactory! And sleephones is really amazing thank you!