Mickeal F.
Have not received my order
My order arrived due to shipper problems. This company took care of my order and was good

Hi, we're Sleeplay.Your ultimate hub for all things sleep.At Sleeplay, we connect you to the next generation of sleep experts, products, and innovations, guiding you through every step of your journey towards better sleep. Whether you're new to the world of sleep health or a seasoned pro, our team is dedicated to helping you find the solutions that work best for your unique needs.Our mission goes beyond just sleep; it's about enhancing your overall well-being. We’re setting a new standard in sleep health, one well-rested person at a time. With our wide range of products, from CPAP machines to comfortable masks, and our expert advice, we aim to transform the way you sleep, so you can wake up feeling refreshed, recharged, and ready to take on the day.We understand that sleep apnea can turn a peaceful night into a restless struggle, leaving you feeling drained and unfocused. That’s why we’re committed to providing top-tier solutions that improve your sleep quality and, in turn, your life. Sleep isn’t just a luxury; it’s a fundamental pillar of mental health, physical health, and performance.Surprise! You’re actually a kind and vibrant person. All this time, you were just tired. Imagine waking up each morning feeling like your best self, ready to embrace the day with energy and enthusiasm. At Sleeplay, we believe that’s possible, and we’re here to help you achieve it.Discover our playground of sleep solutions where better sleep begins. From innovative CPAP technology to personalized customer support, we’re here to ensure you sleep soundly and wake up smiling. Because at Sleeplay, we’re not just about selling products; we’re about creating a community where sleep health is prioritized, and everyone can enjoy the benefits of a good night’s rest.
Sleeplay (sleeplay.com) has 795 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Showing 92 reviews with 1 star · Clear filters
Mickeal F.
My order arrived due to shipper problems. This company took care of my order and was good
WilliamB
I was not given a chance to review my automatic order before it was sent. There was no time window to postpone or cancel unneeded products.
Ray
1. Didn't get all the items I ordered. 2. The items that arrived were damaged 3. After contacting support I was told to send photos of damaged items (which I did) and was told replacement would be shipped to me right away 5. Replacement was NEVER shipped 6. 2+ weeks i still do not have proper items 7. I got email to ship back faulty items without any update on replacements 8. That's just wrong what you guys are doing
customer
horrible unit
Dana
The site shows a 40% discount for giving email/phone number. They gave me a discount code: FALLSALE. The discount code is USELESS for the item that I searched for in the first place that led me to their site. The response was, “The discount code is VALID, but not for this item. This item is already discounted…”. Yea, a measly $5 bucks!! So you want my information in exchange for bs—right!
Cesar V.
I have been trying to get this machine for the past 2 weeks. Josue, the delivery guy after 4 days trying to accomodate to HIS scheduled, he could not make the delivery. I had to take time off from work to drive to Hollywood and pick it up. Horrible service. 👎👎👎👎👎
Response from SleeplaySep 5, 2025
We understand how important timely access to your machine is, especially when it concerns your health. Your feedback is very valuable, and we will be reviewing this situation. At this time, we do not have an employee by the name of Josue. If you could please provide us with your order number and phone number, we will contact you immediately to assist you. Warm regards, The Sleeplay Team
Ron W.
I’ve contacted Sleeplay 3 times about an air leak in my new hose and tank that I purchased; my Resmed 10 keeps shutting off because of the leak. The connection on the new hose is different than my original hose but I was assured it would work; it doesn’t.It continues to leak at the connection and shuts down. Please, either resolve the issue or refund my money and cancel the subsequent replacement equipment. Thanks
hongbin L.
I asked about my store credit, its end up with nothing even she promise to issue store credit to me but nothing happened eventually
Response from SleeplayAug 8, 2025
Hi, Thanks for reaching out! Your store credit was originally issued on July 25th, 2025, at 4:49 PM EST to the email address associated with your account and order. We also re-sent the email with your store credit information on August 4th, 2025, at 1:06 PM EST, shortly after your phone call with us. We recommend searching for “Sleeplay” in your Gmail account, as the email containing the gift card details may have gone to your Promotions or Spam folder. If you still need assistance, please don’t hesitate to give us a call — we’re happy to help. Regards, The Sleeplay Team