slashop.com Reviews | Read Customer Reviews of slashop.com

slashop.com Reviews | Read Customer Reviews of slashop.com

slashop.com reviews

289 approved reviews, newest moderated first

Theresa W.
Apr 16, 2024
I love it
Absolutely love it
Report
J P.
Apr 15, 2024
Wonderful sofa cover
Wonderful sofa cover. Soft, large and perfect for covering an ugly couch !!
Report
NBW
Apr 15, 2024
beautiful duvet
Bought a beautiful duvet for our daughter’s room, it arrived quickly and washed well. It’s very soft and adds a bright modern touch to her room!
Report
Paul R., N.
Apr 12, 2024
Sophisticated. Easy to clean. It's perfect.
I love my sofa cover. I get a lot of compliments on it...even on Zoom meetings. It's easy to clean, even with coffee and food stains, and comes out of the dryer wrinkle-free and ready to go. It's sophisticated and serves a great purpose. Even tho my pet has passed away, I've kept the cover on my sofa because - primarily - it looks so good - and also...NYC can be dirty!
Report
Elyse Z.
Dec 13, 2023
My order never arrived they refuse to respond
My order never arrived. The amount of money spent on such a tiny piece of fabric on the hopes he would provide some kind of resolution for my home for it to not show up and then for me as a consumer for three weeks nonstop continue to try to make contact with you guys to get zero response at all is insane. It’s a slap in the face to your consumers and it’s just horrible customer service. There’s zero customer service phone number you have to email they claim if you put urgent they’ll be with you in a day or two however again I’ve been emailing for three weeks straight with zero response from them at all
Response from slashop.comAug 22, 2024
Dear Customer, I’m deeply sorry to hear about the issues you’ve experienced with your order and the lack of response from our customer service team. Your feedback is very important to us, and I apologize for the frustration and inconvenience this has caused. We strive to provide excellent service, and it’s clear we have fallen short in this instance. I understand how disappointing it must be to spend money on a product that never arrived and to encounter difficulty in reaching us for resolution. In the meantime, I will also escalate this issue to ensure that our customer service team responds more promptly in the future. Your experience is important to us, and we are committed to improving our communication and support. Thank you for bringing this to our attention, and I look forward to resolving this for you as soon as possible. Best regards, Slashop
Report
Christian S.
Nov 19, 2023
Falsely advertised their Myrtle Green
Falsely advertised their Myrtle Green, ordered it, looks similar to a Forest/Emerald green, what I got was a washed out grey/green color that looks nothing like the picture.
Report
Patti A.
Nov 17, 2023
I'm suspicious of the five star reviews…
I'm suspicious of the five star reviews on this sight. None of that was anything like my experience. First of all, they hold onto your money (and it's a lot as their products are not cheap) for 2 WEEKS before they get around to shipping. Then, when you inquire about the delay, they say it's their policy to ship in 15 days, tell you it's shipping right now and send a tracking number that doesn't work for several days because, actually, it hasn't shipped yet. They are kind of bitchy in their replies. I'm pretty sure they are reading these reviews and adding their own glowing 5 star reviews. My advice? Don't support this crappy Chinese company. Who knows what's in these blankets?
Report
JJ R.
Oct 28, 2023
Do not buy
Do not buy. These blankets leave a layer of cotton fluff on everything and practically destroyed my washer and dryer with tons of fluff. I bought these to protect my couch from dogs. I had to clean so much of my house (including couch) from the fluff I threw these away immediately. Such a waste of money. Too expensive to be this crappy if a product. Crearly as a manufacturer, they don't know anything g about what they are doing.
Report