Ebbe Gade L.
2 months later and Im still waiting for…
There was an unfournate failure with a broken tracking link for the package, which resulted in the Pillars of Creation being shipped back and fourth across the atlantic. The issue is currently being resolved.
Response from Sky Image LabFeb 23, 2026
Hello, I’ve reviewed the shipment history in detail. The package arrived in Denmark on January 19 and PostNord issued multiple notifications requesting VAT/import payment. When no payment was made, the shipment was returned. It is currently in transit back to the United States. We absolutely want you to receive your print, and I’ve just reached out directly to coordinate the best next step — whether that’s reshipping or arranging a refund. We stand behind every order and will resolve this with you. Jamie




