Find aviation supplies, pilot supplies and more at SkyGeek.com. We have a wide selection of aviation headsets, handheld aviation GPS and more aviation supplies available online at the lowest possible prices!
SkyGeek (skygeek.com) has 487 customer reviews on Five Star Index, with an average rating of 3.5 out of 5.
Also known as
skygeek.com
Website
skygeek.com
Category
Airlines & Air Travel
Location
LaGrangeville, New York
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 15% of reviews.
Latest
Most recent review: October 2026.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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Did not send the right stuff. Website said there was a long lead time (over a month), which we were fine with. Then the order shipped a couple days later, and it is the wrong part. First time using SkyGeek, and it was disappointing.
Response from SkyGeekJan 2, 2020
I apologize for your experience. Would you be able to send a picture of what you received to [email protected]? I have your order details and see SKU 021200-19928 was ordered, which we do have in our warehouse right now, so I would be happy to ship you what you need but just need to see what was sent, and send an RMA so it can be returned to inventory. I apologize for this inconvenience and please be assured that we are looking into this.
I appreciate your help.
Emma
Customer Experience Manager
RS
Ron S.
Thanks for the fast service
Thanks for the fast service. I have received one of two.
ED
Eduardo
Item in Chile as published
Item in Chile as published. Good price also. Hard to find.
Thanks Skygeek
VR
Val R.
Good products at reasonable prices, excellent customer service!
Fast shipment, sales tax was refund although I've provided tax certificate after making the purchase - excellent customer service!
JO
John
The company sent me the incorrect brake…
The company sent me the incorrect brake piston. They insisted I ordered the incorrect part. I repeatedly showed them with screenshots from their website, ordering options and cart that the part they sent me is not even listed as a part for sale.
They want to charge me a $50 restocking fee for a part they sent to me incorrectly. In addition I also need to pay the shipping fee back to their facility which will be at least another $20-30.
So I am out the cost of the part I ordered, and I don’t have the correct part, and they want to charge me $50 restocking and shipping costs. So basically I will have to pay twice if I want them to TRY TO GET ME the part I ordered all due to their mistake in sending the incorrect part.
Their unwillingness to even see how this is their mistake is really messed up.
Owning three planes, I won’t be looking for replacement parts from Skygeek! Really short sighted business practice.
Response from SkyGeekDec 4, 2019
Hi John,
All of the parts for Cleveland Wheel & Brake Piston’s are currently have the same picture on our website as we do not keep these items in stock. So, you are right, the pictures of the parts are exactly the same which could cause some confusion. However, the part descriptions are unique for each piece ordered.
I do see that the online order was placed for part # 062-01600 on 11/3. In the confirmation email, the part number would have been noted as well. We do not keep these parts in stock and special order them from a supplier, so they were directly shipped to you from our supplier. The reason the $50 fee is assessed in place is that we have to now receive the part back into our warehouse, and ship it back to the supplier: we do not keep these items in stock. If this were an item more frequently ordered, then we would keep it in stock.
We would be happy to help you get the item you need and place the order for part # 062-03900.
I am sorry your experience with us has been frustrating, and we will also be in touch offline.
Sincerely,
Emma
Customer Success Manager
MU
murat
SkyGeek Order # 639756
SkyGeek Order # 639756
Web Order # 495678
Date Received: 11/21/2019
DW
Don W.
Don’t hold your breath waiting on your order!
Don’t hold your breath waiting on your order to arrive or to be shipped for that matter!
I placed my order on 10-31-19 and STILL HAVE NOT RECEIVED IT .. they claimed they sent me a confirmation stating it would ship in 12 days ......but I didn’t receive that either.
Even using their dates it been 17days and still NOTHING.
IF YOU TRY AND TALK TO THEM YOU GET SENT TO VOICEMAIL..
IF YOU EMAIL THEM ITS LIKE TALKING-TO A DRONE..
Bottom line is ,If ya don’t really need what your ordering in a timely manner then this is the place to order it, BUT if you need it in the foreseeable future DON’T ORDER IT HERE!
I gave them one star because I think you have to or I wouldn’t have given them that.
Response from SkyGeekDec 4, 2019
Hi Don,
I am sorry to hear you were disappointed with your recent shipping experience. I do see your order was placed at the end of October. I do see the Grayhill 30-1 Switch, Push-Button, is not one of our stock items and will have a lead time noted on the website when the order is placed and also noted in the confirmation email.
I do see we missed your phone call at 16:51 on November 27th, I apologize as we were light staffed the day before Thanksgiving, and we had replied to your email a few days later on Sunday. We do experience an influx of emails and calls before the Holidays.
If lead time is noted as the item is backordered, then we order the item from our supplier to send directly to you. Unfortunately, in this case, the lead time was extended for this particular part, and therefore you are correct, your order did not ship within the usual timeframe.
I am sorry your experience was less than stellar for this order and will be working on a better way to communicate back-ordered item status updates with our customers. I appreciate your feedback.
Sincerely,
Emma
Customer Success Manager
JC
John C.
Ordered case of Krylon 1307 Battery…
Ordered case of Krylon 1307 Battery Protector. Could have given better than 1 star if it didn't take 3 weeks for them to start shipping process. And they only did that because I complained about it. It took them four days to respond. Still waiting for delivery. Shop elsewhere.
