SkyGeekReviews of skygeek.com

So far I can't really say anything about my experience because after almost three weeks since I placed this order I still have to see the product. FedEx originally showed a delivery date of 12/11, then change it to 12/15 - today - but the package is still in Mendon, MO. Very unlikely to be here by tonight. Using the pandemic as an excuse, FedEx has become the worst carrier, even worse than the post office. You guys better change that or you will lose a lot of business. Personally, I will not buy anything from you unless you switch to UPS.

I didn’t get my product.

Can't speak to someone in customer service or technical support.

The item I ordered had a delay - but as far as I know, I was not made aware of any delay until the purchase transaction had already been made. Fine, but when the item did finally ship (later than projected, of course), it was sent via the post office, which of course, added further delay. I was willing to wait a week; maybe two for the item. Not a month or more. Very dissatisfied. I needed this tool on time.

After ordering my parts, I was sent my order confirmation, with pending shipping time, as the item was "in stock". My ship day came and went, no further information and no tracking. After two weeks I called your customer service center to cancel my order. She informed me that the item was going to ship "soon" and I could return my product after I got it (less the 10% restocking fee). I told her I was cancelling, there was no tracking number created, and to CANCEL the order. She argued and was not helpful in creating a good customer experience. I do not think I will be using your service again. The last two times I have ordered, the part is "in stock" but takes very long to be shipped or is not really in stock. I have plenty of other vendors who will and can inform me if the item is being drop-shipped from another location and an expected wait time, BEFORE ordering. Good luck with your current business model.

OMG, these are scam artists! Don't shop there. My order is 3 month late and I'm having issues with getting a refund/ replacement. The woman on the phone is downright incompetent. They want you to cancel the existing order so you place it again at a higher price and pay shipping again ($16.99). They should not be in business. If you have problems with them, report them to your credit card and BBB.

Out of stock. No ETA.

I have not received the item I purchased from you. After a couple weeks of waiting, i am not impressed! Every time I call, there is a wait to speak with anyone, how sad. This has not been a good experience for a first time customer of your business. Contact me for order number.