SkycasketsReviews of skycaskets.com

I wouldn't recommend these guys forward to anyone which they probably DON'T CARE because that's exactly how they treated my family..THEY JUST DIDN'T CARE! We had a mishap with the first coffin which we took full responsibility for but JOSH, DON, MATT or whatever he called himself because everytime I called it was the same voice with a different name he even went as far to tell me he was the answering service, and all through this time of Greiving that my family and I were going through I was still trying to be nice, he just kept giving us a run around even though we purchased a second casket from him, he continually treated us rude and cold hearted.. I can't understand how on his Bio he says he's caring Not at all my friend! I really can't understand how he is still in business if that's how he treats his customers and now we are stuck with a second casket that we have no clue what to do with it because he would not take it off our hands without charging us the full price of the casket less $200..SURE NICE GUYS AT SKYCASKET!!

THE WORST customer service I have ever received!! At first, they were so kind and helpful towards helping us with my niece's casket for her funeral, but when plans changed so did their attitudes. We had already purchased the casket from them with ease, but unexpectedly we were informed that we were going to have to cremate her instead of a burial like originally planned. We called the phone number on the website and the man was SO rude. He told us that getting rid of the casket wasn't their problem because we had changed funeral plans, not them. Word for word that is what came out of his mouth. I understand completely that companies have return policies but the attitude was given to people who are OBVIOUSLY grieving and trying to figure out the best situation possible for their loved one was absolutely unacceptable. They were helpful when they wanted to receive our money and then when plans changes, so did their attitudes.

Fast delivery and great service

Where do I start . Let's just say Matt an Colby are awesome . When i called . Matt and Colby both took time to ask who my cousin was as a person from that point on it felt like a friend helping me out more then a business trying to get a customer. I was on the phone with Matt for 20 plus min an I'm sure 15 min of that was me crying Matt talked to me like a friend (I'll never forget that).Colby , four days into our build I had a huge change in plans . I got a call from Colby from his personal phone and he took time and walked me thru the process and said ( if you got any ideas my phone is open 24/7). I never got any negative energy from anyone I spoke with. The custom ( kiss ) casket was cheaper then the basic casket cost . I can not stress how much these people helped emotionally . Thank you guys so much. Them guys know it's the last memory of our loved ones and they make it special. Thank you guys so much .

I really enjoyed my experience with Sky Caskets and the owner. Although I didn’t particularly like the reason I had to contact Sky Caskets.😢 The owner made my experience very nice. I didn’t give them a 5 star because there is always room for improvement. To sum it up I would highly recommend them and I definitely use them again.

We were very happy .thank you for making a hard day alot easier.

Great service and Quality products

This is my second purchase from Sky Caskets within 14 months; Matthew and Cory are true professionals. The prices are amazing and they really take care of their customers. I will absolutely call them for future needs, thank you again! Dominic C.