Skull ShaverReviews of skullshaver.com

Not as advertised, does not give a close shave and leaves skin rashed, better off with razors.

I purchased a Skull Shaver Pitbull Platinum Head Shaver Electric Razor back in February 2019 & immediately fell in love with the product. It was great. It was easy to maintain, easy to use & gives you a great finish when you use it. In August that same year it broke & stopped working & it was replaced under warranty after going back & fourth with customer services. Now, less than 2years after the replacement was sent, my product has stopped working again. It doesn't charge anymore & doesn't turn on. I spoke to customer services who are adamant that they will not replace the product unless I take out an extended warranty. I reminded them that under the Sales of Goods Act that my product should last for a reasonable amount of time which for an electrical item is up to 6years, not less than two. If I had the time to put a claim in through the courts then I would go out of my way to prove a point but yet again another large corporation are trying to sell extended warranties to it's customers because their product is un-reliable & clearly is not fit to last for a long period of time. The only reason this review didn't get a 1star is because the product itself (when it's working) is great. Very disappointed with the customer service & Skull Shaver's view on this. The Sales of Goods Act was introduced to protect the consumer & an electrical item should last longer than 2years!! Not a happy customer as I spent over £100.00 on this product and I'm now being told the only way I can receive a free replacement is if spend a further £70.00 on an extended warranty or accept a 10% discount coupon code when purchasing another product. I understand everything has a lifespan but if an electrical item is expected to have a lifespan of at least 6years under The Sales of Goods Act then my product should be replaced free of charge or with a large enough discount to warrant use of product so in my eyes, at least 70% off, not 10%.

Went through three motor units in a year then the last one failed at 15 months they would not replace it! Save your money inferior product poor quality bad customer service.

The beast clipper works well enough, but is not water resistant, so cannot easily be cleaned. My main problems started when I lost my charging cable. I have been in touch with customer service several times. At first they directed me to their US page (which doesn't have the right charger - I'm in the UK). When I corrected them, they simply linked me to a product which is out of stock. It is mid-January and this has been out of stock since at least November. They clearly have no intention of looking after their existing customers.

Bought one of these Silver shavers about 9 months ago. The good bit was that they replaced the battery as it would not hold the charge. This was although I had to pay the $35.00 freight from NZ to return it to AUS. Now one of the rotors is not working in the shaving head. I am not returning this at my cost. I have bought a different type at a fifth of the price on Ebay. It shaves my head perfectly. I will never purchase Skull Shaver again.