Marcin M.
Shocking customer service.
I received my Pitbull Gold PRO GX5 with the wrong charger. When I contacted support, they blamed me, saying that because I ordered from their .EU site, I received a European plug and that I should have purchased from skullshaver.co.uk instead. They also added that the shaver comes with a USB cable, so I could just use it with another charger. This is complete nonsense. The site clearly shows a message stating they have a dedicated site for Ireland, which I selected. While the shaver works fine, the buying experience and customer service are extremely frustrating. The company should provide the correct accessories for the country of delivery instead of making excuses. Not recommended – if you’re buying in Ireland, double-check everything or you’ll end up with the wrong charger.


