Skull ShaverReviews of skullshaver.com

I thought by subscribing to subscription it would save me remembering to replace my shaver head every three months. Unfortunately despite them taking the monthly subscription amount.No replacement blade was ever received. Ive contracted the company by email and through customer services quite a few times.They acknowledge receipt of my emails but on every occasion they are too busy to reply at said times. Can I suggest they setup a customer service team to contact customer s through live text.Or at least set up a page that enables customers to claim a refund! At present you are only able to return or replace.They offer no refund for monies taken from customers accounts for items that were never received!

Second one I've had first one broke, the guarantee wants you to send it back this could take up to 3 month to be looked at!! Or you can buy another at a discounted rate so I did this one has lasted 2 months. Do NOT buy anything from Skull Shaver it's cheap rubbish

I ordered a replacement blade (over 2 weeks ago now), I have sent countless emails regarding any updates as I called Royal Mail and they had informed me that the product had not even been sent to them, all emails have been ignored by skullshaver the past week or so.

Shocking, first head piece broke, was told not covered even though it was brand new, eventually got a replacement after several emails only for that one to break

i bought a pitbull platinum pro in Dec 23 it stopped working in jan 24 got a replacement under 60 day return, the replacement unit now flaking all the paint making it look cheap and nasty iv been trying to contact customer services uk to no avail i feel like iv been ripped off

They are scammer promising a 20 pound discount then after saying it's only for a certain products after getting you details wilhich is a gdpr breach don't buy from them

Je n'ai pu utiliser ce rasoir que 3 semaines avant que la poignée ne cesse de fonctionner. Après plusieurs mois d'attente, je reçois les informations pour retourner le produit (A MES FRAIS). Le service client, que j'ai dû relancer plusieurs fois, me répond qu'aucune tête de remplacement n'est disponible, et que je dois patienter. Après de nouvelles relances, je reçois enfin la poignée de remplacement QUI NE FONCTIONNE PAS avec mon ancienne tête de rasoir, ainsi que cette tête de remplacement. Résultat des courses : 130 € de commande, 25 € pour le retour de la tête défectueuse, pour une utilisation de moins d'un mois, et quasiment 8 mois d'attente. Le service client est incompétent, et me propose de racheter de nouvelle tête de remplacement (alors que la mienne était neuve et sous blister).

Après quelques mois d'utilisation la batterie ne tient plus la charge. 3 à 4 minutes d'autonomie maximum au lieu des 90 minutes annoncées dans le descriptif. C'est une grosse déception car non seulement la batterie n'est pas conforme aux attentes mais en plus le SAV ne répond pas. Une vraie arnaque !