Mr Stephen M.
Product ok. Service terrible
I bought a skullshave palm in October 2024 and in the beginning of February 25 it started switching itself on and off randomly. I contacted them about it and they could repair it if I send it to them, but there's a 1-2 month turnaround time. Alternatively I can pay "only" £25 for a replacement handle and not have to send the old one back. My hair is quite patchy so if I let it grow then I look like I've got mange, so waiting that long isn't really an option. I decided to go for the replacement at £25 but then they also require £4.99 delivery! The shaver is great when working right but the customer service might as well be from the 1980's. Buyer beware!


