SIONYXReviews of sionyx.com

I have three sionyx aurora models and I love them.

Upon purchase of your explorer pro kit for almost $1,200 I think there is a problem with the sensor or processor in the digital night vision device. It doesn't even work at all in various light conditions low light and near moonless, darkness. It has a very grainy picture. With the IR illuminator it works great. However, there's no night vision without use of IR illuminator.

Great picture but the user interface feels like Windows 1995 and the clumsy button setups on top are awful! Click this 2 times to get something to record or play. It’s just some really lame controls put on this awesome camera. It’s like buying a Porsche with VW steering and suspension! Kills the whole experience. Plus guys, we gotta work on the battery life and the resolution. Surely you can get a bigger battery in there along with at least some 1080p resolution?? That is the bottom line these day as many thing have moved in to 4K. My drone has 5k Great design otherwise and outstanding optics, clarity, and overall picture for the money! It’s as good as you can get for close range night vision. McC

Quick delivery, awesome customer service, and most importantly, the night vision gear is fantastic

My sionyx is everything promised. A month after use, I lost a mount screw. Couldn't seem to get one from my dealer. Sionyx went beyond just getting my mount back to function. I've been in retail over 30 years, no one does it like this anymore.

Launched a product Nightwave that is incompatible with the new Garmins I have and they have no fix, communication is terrible and no discount or replacement in the works. They screwed up and consumers are paying the price. Unit cost me $1499, install $700, trouble shooting $250 and still no end in sight.

I’ve bought two Nightwaves so far, neither work. No tech support, no documentation. They don’t answer the phone or return voicemail or email. Save your money. Why buy something that doesn’t work?

Bought one of the new Nightwave cameras and I was excited to see its performance. Shortly after mounting and deciding to move it to another location on the boat, I discovered that water was leaking into the base. I snapped the base back on as instructed and poured water over the top for a short time, and removed base to verify. Water was again present so it’s obvious there is an issue. I contacted Sionyx and advised them of the problem and was told I would be provided a return label for it to be repaired. After a couple days after not receiving the return label, I contacted them again and was told it would be coming soon. After 10 days and 2 more contacts I am still getting the runaround. I then contacted the dealer I bought it from, they also contacted Sionyx, and they appear to be getting the same delays. I have now requested a replacement as I am concerned that if I get the same delays once they finally receive it, it may be months before I get it back. It’s unfortunate, because this may be a great product in the end, but they need to seriously look at the procedures if they expect to survive. Hopefully they will finally make this right.