Sin in Linen is listed under Decoration & Interior.
Sin in Linen (sininlinen.com) has 45 customer reviews on Five Star Index, with an average rating of 2.2 out of 5.
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Kaiden
I reached out to ask for partial shipping, which they agreed to and helped me with but overall I was disappointed by what I got. For such expensive sheets, I didn’t like to see the threads so loose. After only a few nights they’d already began to loosen and fray, and the sheets pick up quite a good amount of cat hair! Cute, but definitely not worth the money.
Alyssa
I was so excited to finally make a purchase from Sin In Linen after years of admiring their products, and now I'm sad to say that I will never buy anything from them again and will spread how horrible my experience has been. In the FAQ, it is stated that there are no return fees. I received my items, and the print was beautiful, but the fit was horrible, so I immediately put them back in the package and reached out to customer service to return them. To my surprise, I was told that they would not provide a shipping label and that I had to cover the cost of shipping the items back. When I asked about the "no return costs" stated on their website, they told me that only applies to defective items. This is stated nowhere on their website. I bit the bullet and returned my items, in perfect condition, and was told that I would not be refunded the full amount because they don't refund shipping costs. NONE OF THIS IS STATED ANYWHERE FOR CUSTOMERS TO SEE! I will be disputing the charge and taking legal action. The owner should be ashamed to run a business like this. I thought I was supporting a small business and buying quality items, but now I have to wonder about their shady business practices and if it's actually a scam.
Matthew Æ.
their customer service has been absolutely stellar. I received an item that prematurely failed, The Fringe was coming off and the zipper in one throw pillow. shams mistakenly were sent. when I reached out to them again they sent not just one but two pillows. everything was very fast and i love my comforter and pillows
Rose D.
The seller blatantly lies about the return policy and refused to send me a return label. This is copy pasted from their website: "If you aren’t 100% satisfied with your purchase, please contact customercare/@sininlinen.com within 30 days of purchase to begin processing. No fuss, stress, or return costs - we want to make it right." No they don't! I contacted the seller to request a return and she responded quickly with the return address but no label attached. I asked for a return label and she said they don't do that except for damaged or defective items, which is CLEARLY not what their return policy states. Went back and forth some more and now I'm over them and contesting the charges.
Annmarie S.
Have purchased them before and loved the products. Last year bought two more sets and a duvet. The quality of the sheets are better at Kmart! I have sheets at least 3 years old that are fine. Yet this last lot of two different designs are already pilled. After 3 washes. I tried to contact them 3 times via customer service and was ignored. Finally answered and told it’s more than 30 days so can’t do anything but here’s 15% off your next order????
Melanie
Placed an order in early December for Christmas. I was under the impression that my order would arrive by Christmas. I have contacted customer service 3 times since the middle of December and each time the ship date gets pushed back by a month. I’m now being told my order won’t ship until late March-mid April. I’ve now requested a cancellation and refund, and hopefully I won’t have any problems. I would never order from this company again. I honestly don’t think they are legit.
Es E.
Horrible company - They take your money and then you never hear from them again until you contact their customer service department. I have been lied to and lied to regarding when the merchandise I bought will arrive. I am also currently waiting for a refund for things that never came.
A B.
I was so excited to find a beautiful comforter and ordered from this small business. Unfortunately, the blue color indicated on the website significantly differed from what I received (it was teal). It didn't match my room as I hoped. I paid ~$250 for these items. The company does not provide return labels, so the cheapest I can return the items for is $140! Please don't buy from this company unless you are SURE you won't need to return the items.
