SimplyNUC, Inc.Reviews of simplynuc.com

Arrived in exactly 1 week from order, even though did not ship in the 1-2 business days as advertised.

There was quite a delay delivering my NUC, but SimplyNUC team did a great job keeping me updated on the status of the delivery. Very satisfied after receiving my NUC, exactly the specs and quality I ordered! Thanks!

SD card does not work. Still able to work around.

Straightforward service.

Your website needs to be updated. Password reset option is broken (resets access not password. There was a delay waiting for parts but other than that service was great when I called for updates. Also the price is a little high Thank you for everything

Pretty, pretty good, just wished they had told me upfront that I was pre-ordering a PC. They let me buy it so I thought it was in stock at that time (they were just letting people order it, but they did not have a unit available yet). But I guess I should've been able to guess them having a top seller in stock on Cyber Monday was unlikely. But even still, fast delivery and they packed it with top-end parts. Great and speedy customer support too. Very satisfied.

Purchase experience was fine, expecting delivery today, which was reasonable for type of product. There was a "blackout" after purchase with no email acknowledge of purchase, although credit card transaction was acknowledged by CC issuer. Had to call in to confirm order was in process. While waiting for delivery of components to SimplyNUC for final assembly, no acknowledgments, status reports or simply dashboard to confirm order was in process. This lack of information was mildly anxiety provoking.

I ordered a NUC 7 on a Monday and picked overnight shipping as I needed it within a day or two. Unfortunately the PC had to be build to order which I didn't see clearly indicated online. I ended up calling for an update and received an answer right away. The team was able to provide a clear response and delivery estimate which they followed thru on. Overall a good experience. I just wish there was a bit more detail on the order status page with time estimate. Or alternatively a courtesy call/email, especially when rush shipping is picked, to let the customer know that the order is not yet ready to ship.