From just talking to the reps on the phone to the movers who helped everyone was awesome, Super polite and friendly. All of my belongings was handled with care and these guys worked pretty fast. This was my first time using a moving company and im so happy i choose them. If I ever need a moving company i will for sure be calling Simply Moving :)
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Alexis
Everything went smoothly
Milan and his team were on time (early, actually) and took the time to wrap all furniture. They took apart a large bookcase and helped reassemble it at the new place. We arrived with everything intact and they were finished quickly. The owner of Simply Moving called to make sure things had gone well before they were allowed to leave. Overall, great service!
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Sarah
Disaster move
EDITED to reflect the fact that the moving company went out of its way to contact me after I complained and issued me a partial refund. They offered their apologies over and over again, which was something, but honestly I just wish that this hadn't happened.
Original post: This was the worst move of my life. Although the foreman seemed competent, the other two members of the crew seemed unable to handle basic moving logic (they were often bringing up one box at a time, despite the fact that this is not efficient AND we were on a deadline with the elevator being reserved).
First, this move took much longer than it should have. I have about 500 cubic feet of stuff - a one bedroom. It should not have taken over 7 hours to move, especially since I had packed almost everything myself. I have moved three times in the past two years, including cross-country, twice. I am an efficient packer and now how the moving process goes. Part of this is because the third member of the crew showed up several hours late, so the foreman was doing all of the moving while the other guy watched the truck.
I was slapped with two disassembly charges (including a new disassembly charge for my bed, even though I had specified it would need to be disassembled, apparently my bed is not "standard", which I found to be a nasty surprise). The team insisted it could not get my desk out without disassembling it - even though it had been moved into this apartment without being disassembled.
On the way to my new apartment, apparently my floor lamp was broken. I was asked to provide information about how much it would cost to replace the broken part. When I did not know this information, we reached a dead end. Then another lamp, an expensive Kartell lamp, was broken during the move. Both breaks were reported offhandedly as though they were minor instances and partially my fault, which I did not appreciate.
Then the crew broke an emergency exit sign in my building and initially DENIED it to the building management. It was only once the super insisted that he had seen it happen and it was on camera anyways that the crew fessed up to it. But there was then a lengthy argument between the crew and my building's management, which was all very unprofessional. At this point in time, we had run out of time on the elevator reservation and exceeded the move-in window at my new building. Although the elevator had been reserved for me for six hours and I had been careful to keep checking in with the crew about how we were doing on time, they nonchalantly exceeded the deadline. I am now facing a fine from my building, on my first day, for this offense. During this whole altercation, the movers were not supportive nor did they run interference. I felt like I was getting attacked on all sides.
This was the worst move I've ever had, and like I said, I've moved a lot, especially recently. Though I do not personally wish ill on the guys who moved me, nor do I want to cost anyone their job, I will never use Simply Moving again.
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Diana
Simply Moving is Simply Amazing
Humberto, Benito and Leo were an amazing crew! From the time I called for a quote until the end of the move, everything was so smooth and all the staff were wonderful to work with. The crew moved everything quickly and carefully and were so accommodating. I highly recommend!!
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Brad
Kind and hard working
Great to work with. Only they need to care for the lamp shades....I told them, but it was still dented and I am bummed, but over all, they were great.
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Ashley
Five stars!
The actual moving team was super professional, responsible, careful, and overall just good to be around- can't recommend them enough!
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Sabrina
Awesome!
They were kind, helpful and patient.
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Rose
DreanYard Move
Very Profession and friendly staff.
I would recommend and will also use them with future moving.
Affordable Prices !