SimplyEyeglasses.comReviews of simplyeyeglasses.com

Received my glasses but I had made the order wrong, through the process of returning the glasses for the correct ones I received excellent care. I would recommend this company, love my glasses!

Stephanie and Cindy (I think this was her name - she was the rep who helped me complete my most recent order) are fantastic. They are both extremely knowledgeable about the products you carry and if they don't know something, they'll call the manufacturer right then and there! They spent as much time as I needed going over all my options based on my specific requirements. They didn't try to push anything on me that wasn't suitable or make me spend extra money on something I didn't need just to make a sale. This may not sound like a great thing to you as far as salespeople go, but as far as generating repeat business, I will ALWAYS choose you guys as my go-to eyeglass store. I will also recommend you to all my friends and family over any of your competitors. Thank you again!

Had to make two follow up calls to find out what was happening with my order. The people I talked to were very nice and helpful, but if they had just sent me emails to let me know my frames were on back-order, or if the web page could let you know before buying that there would be some wait time, it would have saved me a lot of concern. After about a month, they did finally arrive, but for much of that time I was worried I'd been conned. The frames I received are fine, so SE just needs work on the communication.

Best price on a spare frame compared to local stores that wanted double.

This is my third order with them. Frames were on back order the last two times. They were not the lowest price but did price match. Indicated they normally do not price match on back ordered items but did it anyway. Very responsive to emails. I have never purchased lenses from them as I typically have an issue with progressive lenses and prefer to purchase at Costco. Would have given them 5 stars if they were the lowest price to begin with.

I have had glasses since second grade and Simply Eyeglasses have been the absolute best company I have ever purchased from because of their price and the plethora of frames and lenses to choose from (not to mention their awesome customer service). I was a little nervous about ordering glasses online because I have a complicated prescription but they made it easy. I'll never buy my glasses anywhere else!

Great product and awesome customer service! Stephanie is great!

I was very impressed. Spoke with customer service on the phone several times regarding frame availability, shipping, etc. They were very professional, helpful, and pleasant. Frames were received by my optometrist ahead of schedule. Everything was perfect. HIghest recommendation.