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SimpleTexting

About SimpleTexting

SimpleTexting is an easy-to-use SMS marketing and business texting platform that helps organizations communicate faster and more effectively with their audiences. Trusted by thousands of businesses—from small teams and nonprofits to healthcare providers, schools, and Fortune 500 companies—SimpleTexting makes it simple to reach people where they’re most responsive: text messages.With SimpleTexting, teams can send mass text campaigns, manage two-way conversations, and engage contacts in real time—all from a clean, intuitive dashboard. Every plan includes access to powerful texting features like SMS and MMS messaging, scheduled campaigns, autoresponders, contact segmentation, AI-assisted replies, API access, and compliance-friendly tools designed for growing organizations.Whether you’re sending appointment reminders, event updates, marketing promotions, or internal alerts, SimpleTexting helps ensure messages are delivered quickly and clearly. The platform is built to scale, making it just as effective for small businesses as it is for large enterprises with complex messaging needs.In addition to its core platform, SimpleTexting offers free resources and tools to help users write better messages and improve campaign performance. Support is available seven days a week via phone, chat, and email, and SimpleTexting can be accessed on the web or through mobile apps for iOS and Android.Try SimpleTexting free and start connecting with your audience today.

SimpleTexting (simpletexting.com) has 580 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.

Also known as: simpletexting.com
Website: simpletexting.com
Category: Internet & Software
Location: Miami Beach, Florida
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 13% of reviews.
Latest: Most recent review: August 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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SimpleTexting reviews

580 approved reviews, newest moderated first

Hassan L.
Dec 21, 2024
Good job
Gene and other member of the team are always available to answer any question or concern. The app is useful and even when there is any issue, their reactivity is appraising.
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Dan W.
Nov 25, 2024
The worst customer service I've ever…
The worst customer service I've ever seen. Nothing but issue after issue after issue. TONS of stipulations that were never disclosed, they lost us tens of thousands of dollars in potential business. No phone number, no email, just chat. They will tell you they will call you back but your phone will not ring. I requested 6 callbacks (that take 15 minutes) over 5 days and no one called. Their chat team will blatantly lie to you to take your money. Run, dont walk away from these scammers
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Darrell T.
Nov 7, 2024
Simple Texting is a great tool for connecting with your workforce quickly!
Simple Texting is a powerful tool that helps us better communicate with our employee group and remarkably easy to use. I highly recommend Simple Texting for employers with large work groups who want to communicate with their team by taking the conversation to where they are comfortable... Their phone!
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Ulrich T.
Oct 16, 2024
SMS Marketing made simple
I am a new customer of the company "SIMPLE TEXTING" and my experience so far is great. The service is affordable, the platform is easy to use, and the customer care service is understanding. They really chose their name well : SIMPLE texting.
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Bill K.
Sep 13, 2024
I had used a different leading texting…
I had used a different leading texting service for a couple of years before moving to SimpleTexting. I have found the ease of use, the immediate customer service, and the price to be much better for us at our business. I mainly send out promotional text. This service has worked best for me.
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anoynamouse
Sep 12, 2024
Always quick to respond with correct answers
We use ST for our seasonal business so we step away in the off season. When we come back there often is a new need or we forget something and the ST team is always quick to answer with accurate and correct info. They were also helpful in the past with some custom needs due to the seasonality of our business and the unique nature of some of our texts.
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Foundation C.
Sep 7, 2024
I wanted to share the videos we create…
I wanted to share the videos we create with the sponsors who support our organization, and your product has been a great help. I haven't encountered any issues so far. Thank you.
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Sam M.
Aug 30, 2024
Well
Well, Sometimes we face issues, but it is good so far as far as it is working for me its good
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