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SimpleTexting

About SimpleTexting

SimpleTexting is an easy-to-use SMS marketing and business texting platform that helps organizations communicate faster and more effectively with their audiences. Trusted by thousands of businesses—from small teams and nonprofits to healthcare providers, schools, and Fortune 500 companies—SimpleTexting makes it simple to reach people where they’re most responsive: text messages.With SimpleTexting, teams can send mass text campaigns, manage two-way conversations, and engage contacts in real time—all from a clean, intuitive dashboard. Every plan includes access to powerful texting features like SMS and MMS messaging, scheduled campaigns, autoresponders, contact segmentation, AI-assisted replies, API access, and compliance-friendly tools designed for growing organizations.Whether you’re sending appointment reminders, event updates, marketing promotions, or internal alerts, SimpleTexting helps ensure messages are delivered quickly and clearly. The platform is built to scale, making it just as effective for small businesses as it is for large enterprises with complex messaging needs.In addition to its core platform, SimpleTexting offers free resources and tools to help users write better messages and improve campaign performance. Support is available seven days a week via phone, chat, and email, and SimpleTexting can be accessed on the web or through mobile apps for iOS and Android.Try SimpleTexting free and start connecting with your audience today.

SimpleTexting (simpletexting.com) has 580 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.

Also known as: simpletexting.com
Website: simpletexting.com
Category: Internet & Software
Location: Miami Beach, Florida
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 13% of reviews.
Latest: Most recent review: August 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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SimpleTexting reviews

580 approved reviews, newest moderated first

Benji L.
Mar 1, 2025
Great software!
Great software!
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JMG
Feb 11, 2025
Be well informed
Be well informed. There is very limited message count carry-over in a monthly plan, so don't buy 10,000 message credits unless you are using them that month! This is not clear until too late. Also, quite difficult to get informed, personal help apart from the simplest of technical or accounting issues. Date below is approximate - of course, I have to pick ONE DAY for a problem that was painful for more than a month.
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Kenneth B.
Feb 1, 2025
The customer support at simpletexting…
The customer support at simpletexting is extremely amazing. When I needed help. I got web support and phone support. I had the agent walk me through my account to help me get set-up. It was amazing. I'm a very happy customer!
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Dariya C.
Jan 31, 2025
I love simple texting
I love simple texting, because it is exactly how the name says: SIMPLE. I am a business owner and i don't have time to do stuff that is complicated. These guys... are the best
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Dr. G.
Jan 20, 2025
Great customer service and professional!!
Great customer service! Alway there to help if there is an issue!!
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Martin W.
Jan 14, 2025
Not a turnkey experience
Not a turnkey experience! Maybe the product will be great, but getting there is a battle and sales and customer support team leave a lot of questions unanswered along the way, forcing you to resubmit your application over numerous times. The instructional videos and articles are tedious and confusing; if you don't get live phone support you are wasting your time.
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Sam
Jan 5, 2025
Not for businesses with time-sensitive messages.
I've used this app for over a year for my business to text groups and customers details for tours they've booked. While it can work well I've run into multiple issues getting quick and efficient support when messages aren't being pushed through. As we send out these details day-of my messages are often time-sensitive and to keep a message in 'monitoring' for over 30 minutes is detrimental to my business model as well as frustrating when 15 minutes is listed as the max time messages should be held. There have recently been bugs in their 'List' features as well. Contacts haven't displayed correctly and in some cases at all meaning I've sent duplicate messages or sent them on the wrong days. I've raised this issue to support multiple times and they state they are aware and working to 'fix the bug.' However it's now been 2 weeks since I've first heard this and the 'bugs' have gotten worse. I'm planning on finding a new texting service as this no longer works for my particular needs.
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Marc F.
Dec 27, 2024
Using Simple Texting to reach my ideal client is PERFECT
Using Simple Texting to reach my clients is the best and most productive tool in my marketing toolbox. And it's the customer support team that makes this relationship so special. CZA did an amazing job spending time with me to fix initial glitches and she is also available to me with ongoing support and learning. There are others on the team that also helped along the way and if you are considering using SMS text messaging as a way to reach clients look no further. Simple Texting and their entire team is going to become your favorite partnership as well.
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