BartTheSock
SimpleGameHosting is great!
SimpleGameHosting is great!
Response from SimpleGameHostingMay 6, 2025
Thanks for the awesome review! We really appreciate it! - Nic

At SimpleGameHosting, we strive to redefine the game hosting experience with world-class customer service, high-end hardware, and a dedication to helping gamers around the globe. We prioritize our customers, which is why we aim to optimize every part of the hosting experience. Our team is passion about gaming, and we understand the importance of a stable, seamless gaming experience. That's why we've committed to offering the most reliable and simple experience in the market. Our team is always here to help with any questions, concerns, or feedback. Whether you're setting up your first server or managing a large community, we're here to ensure everything runs smoothly.
SimpleGameHosting (simplegamehosting.com) has 479 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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BartTheSock
SimpleGameHosting is great!
Response from SimpleGameHostingMay 6, 2025
Thanks for the awesome review! We really appreciate it! - Nic
Sam B.
Honestly I don't have a any settings can't chat took a long time to get it to work
Response from SimpleGameHostingMay 6, 2025
Hey Sam, I'm sorry to hear about your less than stellar experience. I went ahead and refunded your server. It will remain active until the end of the month free of charge. If you decide to renew it, just reach out to us on Live Chat. https://direct.lc.chat/15353502/ Looking at your server, I notice that it is for Minecraft Bedrock Edition and "Allow Cheats" is not active. This can sometimes cause issues when changing server settings as until cheats are enabled, changing things like gamemode cannot be done. If you have any questions, please reach out via Live Chat. A real person is there here to help! https://direct.lc.chat/15353502/ - Nic
Nehemiah B.
GOOD 3456777
Response from SimpleGameHostingApr 23, 2025
Thank you for taking the time to share your feedback. It’s greatly appreciated. - Kim
Sebastian R.
Server host is decent at best, tried to get help installing a modpack which is not on their preinstalled page, which there are many lacks of. Contacted support and they gave me a complicating guide on how to do so which wanted me to install extern programs to do so. I asked if they could help me but again told me to follow the guide. If you're unexperienced like me, just help your customer. Clearly too lazy to help their customers.
Response from SimpleGameHostingApr 23, 2025
Hi there – thanks for sharing your experience, and I’m really sorry to hear it wasn’t a smooth one. We always aim to be as helpful and clear as possible, especially for users who are new to custom modpack setups. While we do try to empower users with guides, it sounds like we missed the mark in making the process feel approachable for you. That’s on us, and we appreciate the honest feedback. If you're still open to it, we’d be happy to take another look and walk you through the steps one-on-one. Just reach out and we’ll make sure someone from the team follows up directly. - Kim
Eyad A.
If you’re abt starting a Minecraft server you’re in the right place even if u don’t know how the support team are very supportive and kind also fast responses
Response from SimpleGameHostingApr 15, 2025
I'm thrilled to hear you had a great experience with the support team! If there's anything we can do to help in the future, let us know! 😀 - Patrick
Latysha De R.
Brian was superrr helpful in getting my world back when I thought I had lost it. We spent almost an hour working on it, yet it only felt like 10 minutes through his great support and kind words. I had never done some of these processes before, yet he was able to guide me and had great patience when I had to use an application for the first time. He was very professional with how he worked with the files, and would get me to do anything confidential on my end only. Even if I offered to share the files with him so he could help, he politely declined and guided me on how to do it myself. I found this very professional. I'm a 22 year old girl, so you can only imagine the sheer panic when my world didn't load properly. I thought I had lost my cute little world. Thank you Brian!
Response from SimpleGameHostingApr 17, 2025
Thank you so much for this— it made our day. We’re so glad Brian was able to help get your world back! Totally get the panic when something goes wrong 😅 The fact that he helped guide you through it all without ever crossing any boundaries—that’s exactly how we want things done. Super proud of him! We’ll make sure he sees this 🥰 And if you ever need anything, we’re here for you! - Kim
Sara G.
The customer service is amazing, when I had an issue figuring out how to set up they were so helpful and I know I can always rely on help to come when I need it. Now I'm having so much fun on my server with my friends.
Response from SimpleGameHostingApr 17, 2025
Hey, Happy we could help get things set up, and even better to know you're having fun with your friends. If anything comes up, we're always here to help! - Kim
elad L.
It's not working I can't download any modpack and your customer service aren't helping at all. I will be happy to get refund. I did not use it at all
Response from SimpleGameHostingApr 15, 2025
I'm very sorry to hear your experience didn't live up to our standard. We would be happy to provide a refund. Please reach out to our Support Team on LiveChat on our website or by opening a ticket. They'll be happy to help and get the refund processed for you. - Patrick