SimonmedReviews of simonmed.com

The medical staff at this facility provided great care and were genuinely kind and professional. However, their business side of the operations are nothing short of predatory. Before my MRI, I did my due diligence, confirming coverage multiple times, including the morning of my appointment. Each time I was assured everything was covered. Then months later, I was blindsided with a massive $3,100 bill. Attempting to resolve this issue revealed the facility's true colors. The caring staff who helped during my procedure are completely walled off from billing issues. Instead, you're pushed to what appears to be an outsourced appeals and billing operation that treats patients like adversaries. The stark contrast between the compassionate in-person care and the cold, dismissive billing department is jarring. They employ classic deny, delay, defend tactics, leaving patients feeling powerless and frustrated. If you have a billing dispute here, prepare to shout into a void. Your concerns will be met with indifference if they're acknowledged at all. While the medical care was great, the complete lack of accountability and support afterward has turned this into a nightmare experience. Save yourself the headache and find a facility that offers compassionate care throughout the entire process, not just during the procedure.

My cardiologist sent a referral for a cardiac mri to be done at SimonMed Imaging in Bradenton Florida. It was accepted by them and I received a call from scheduler Carlos to set up an appointment. After 20 minutes on the phone with him getting my personal info he then tells me that SimonMed does not do a cardiac mri at their facility. Now this should have been told to my cardiologist when he first sent the referral and also to me before Carlos took all my information in the beginning. I also received an email after this that I need to call to schedule an appointment with them. I called back and spoke to Mike at scheduling department and he confirmed that SimonMed does not do cardiac mri's and he said will cancel this request so I do no longer get texts or emails. This whole issue was a waste of time due to the incompetence of their staff. They should have know from the start that their facility does not do cardiac mri's from the referral they received. I needed to have this mri done asap which was of great importance to my cardiologist and now a facility that handles this request needs to be found. Very disappointed and I will not return to SimonMed Imaging in the future!