SB in D.
recent contact with SilverSingles customer care…
The recent contact with customer care resulted in a satisfactory response. Overall acceptable. The SilverSingles experience in general has left me high and dry and a sad taste. I am NOT a satisfied customer. The Elite membership is grossly overpriced. At least 4 or more times per week I received spam messages. And AFTER I reported them, eventually I got the security emails. A week prior to my overpriced Elite membership expiring, I went into my account to set it to NOT auto renew and remove my current billing. Apparently something went sideways. On Wednesday my credit card contacted me to dispute the charge. I reached out to customer care. The billing was fixed and now my account is "regular" account. This has to be easier! The matching has not been especially relevant or good. Resulted in 1 date, tons of smiles, tons of spam, and two message penpals that eventually fell silent. This has mostly been a waste of my time and definitely a waste of money. What a shame. I truly had high hopes.



