Melanie G.
Automated operation
Seemed okay at first. Somewhat confusing and complicated, but I chalked it up to the learning curve. However I did feel prompted to seek support on a few occasions, and that's where things became downright frustrating... ▪︎ Their "customer support" used bots, ▪︎. ...which often used the same verbiage to answer different questions ▪︎ If my questions weren't on the list of FAQs, their answers didn't always fit my problem ▪︎...so I asked the bot to provide information on how to get ahold of a real person, but never got a response. Crickets. One of my questions, by the way, was why one couldn't save profiles of people in which you were interested. The bot had said if your person of interest responded, then you would have some sort of record. I was wondering why you couldn't create a list of interesting people to ponder before contacting them. Then you would not feel rushed. It would help you to narrow down who you choose to get in touch with. What harm would be in that? I bought a 3 month subscription, and based upon my experiences so far, I would not renew. I hope these online dating services are not all like SilverSingles.



