Silk MaisonReviews of silkmaison.com

Please cancel and refund order 81722

Ok so I finally got my coat after 1 month lolll but I’m in love with it! Was really worried at first because of all the bad reviews but let me tell you this site is NOT a scam. Ordered my coat in Nov and waited for about 2 weeks.. didn’t receive anything so I emailed them and they responded within 1-2 days… said it had to be personally made… so waited a bit more and it was over a month.. but I finally got their email that my coat was shipped.. arrived within 10days.. and this is during December holiday season.. so not bad :) and I’m very satisfied with my white coat! It’s beautiful

Fast delivery, high quality of goods, very good customer service.

I ordered the Pink Palms dress from their site 8 days ago and actually received it today, a day earlier than expected! I was really worried reading some of these reviews but I had a great experience with this company. It’s not the finest quality silk product I’ve ever felt, but it’s very soft and nice and the color is gorgeous. I think a lot of people see that it’s shipping from China and get freaked out, but it’s a direct to consumer brand- if they were shipping all their retail to their parent company in NYC it would probably be more expensive on our end, so I can’t complain. My only qualm is that the sizing is a little hard to guess on and I’m gonna have to get the waist taken in.

This is a real review, not paid. Received order late. And in teo separate shipments. That was the only negative. Packaging is super nice, products are exactly as pictured on the website. Good quality, lovely design. Will definitely reorder. If you need this for a special occasion order well in advance (a month). Otherwise really no complaints. They could work on their response time but again, I do not mind because I love the products!