SiligramsReviews of siligrams.com

Very good quality product and also fast shipping!!

I received a monogrammed ice cube mold as a gift. It is absolute garbage. Monogram looks terrible, one letter is backwards, and mold leaks and does not work well. Customer service took over a month to respond and refused any assistance. Buyer beware.

Great customers service and great products!

Ordered a "Thank you for Hosting Us" gift for a friend in November. I received notification that the package had been delivered to her home in Pinehurst NC. A few days after receiving that notification, we spent Thanksgiving at her home. The gift had not arrived as I'd been led to believe it was. I contacted Siligrams customer service who, initially, seemed intent on resolving the issue. They said that they'd send a shipment to my home instead so that I could be sure it arrived. I said that I'd take care of getting the gift to my friend. What they instead did, was ship another order to my friend home in NC. That shipment never arrived. I received a message from one of their customer service representatives who said they would "personally" make sure this was resolved satisfactorily. It is now nearly two weeks since I received that message, and they are now not responding to my messages. In a nutshell, I ordered two monogramed ice trays and a large doggie bone tray for a friend in November of 2024. It is now January 2025 and they have not remedied the situation. I spent over $156 dollars for this gift. I will of course now seek whatever recourse is available as they clearly have failed to resolve this issue, Don't make the same mistake I did. There are legit companies out there that truly care about delivering a quality product, Siligrams is not to be trusted. Update: After contacting the friend I ordered this gift for, the Siligrams rep was able to confirm she had received the second shipment they sent. My friend had no idea who sent the gift, because Siligrams failed to include the gift card that I had ordered along with the merchandise.

Communication was quick and clear. Production time was fast and final product was accurate and arrived when promised.

I was very impressed with the turn around for a custom order. Order came in a couple of weeks from ordering. Product was as described.

Clay and the Team designed a customized mold with our client's logo that turned out fantastic! Communication was great and we were able to make adjustments so that the molds were exactly what we needed for the final product. Siligrams delivered quality molds (total of 200 cavities) meeting project requirements and deadlines! We will definitely be working with them again for future projects!!!

I placed my order in November and have NOT received the product to date.