Kimberly “KB” B.
I ordered 3 double tray ice cubes and…
I ordered 3 double tray ice cubes and first thing to note is I ordered on Dec 1st for these Christmas gifts because I knew customization takes time. All of my tray designed required adjustments so I didn't get what I wanted and had to change it to initials and whatever they offered as basic stock designs. Okay, cool, it was still going to be a fun gift. My intention was to freeze the cubes on Christmas Eve and serve drinks with the cubes to the gift recipients on Christmas Day. So they shipped everything on December 18th, and unfortunately I got it December 26th. Yep, the day AFTER Christmas from a December 1st order. You have got to be kidding me! The tracker they provided was frozen with no updated status from Dec 24th at 5:26AM where it showed it IN my state, and it stayed in that status until Dec 26th when it was delivered. I contact the company and not a peep. Not even an apology so I WILL NEVER order from them again.