SignpostSignpost is your direct line to customer connections. We are are an all-in-one communication platform that will builds connections by answering your calls 24/7. We offer the answering service, instant responses via SMS, and our Message Hub to help keep all your communications streamlined.
Signpost (signpost.com) has 107 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Roger W.
Tyree was a great help! Not only did he straighten out my one companies account but also adding my new company smoothly!
Response from SignpostJan 4, 2024
Hi Roger, We strive to provide exceptional Customer Service and are thrilled to hear Tyree took great care of you. We are happy to have the opportunity to serve your business. Thank you for being a loyal customer!
Bob
I had a problem with my message forward to my cell phone txt. Customer service rep Tyree was very professional and made sure the problem was fixed. He also checked the portal to make sure everything was ok. This is a very good answering service if you need one.
Response from SignpostDec 4, 2023
Thank you for your review, Bob! We take great pride in our ability to resolve inquiries in a timely manner and thrilled to hear you had a excellent experience working with Tyree!
Franklene C.
Tyree was very helpful and professional. The issue was resolved in a timely manner.
Response from SignpostNov 21, 2023
Thank you for sharing your positive experience with us! Our Customer Success Team is committed to providing high-quality customer service, and we’re thrilled to hear Tyree took great care of you!
Bretton A.
Hiring Signpost is like hiring another employee just to keep in touch with our past customers to ensure each one is still satisfied with our service. What a priceless tool for small business. I can't recommend Signpost enough if you value online reviews! If a client is not completely satisfied, we can circle back and contact them to ensure they know we value their concerns and will strive to improve our service in any way possible. If a client is absolutely pleased with our service, Signpost puts them directly in front of Google and similar platforms with a single click to share their satisfaction with others considering our business. I have to say, Signpost has become a priceless employee at our company and one of our greatest investments! We continually recommend them to our clients who also own small businesses.
Response from SignpostDec 15, 2020
We're thrilled to hear this feedback! Thanks so much for sharing your experience with Signpost, and for your continued collaboration and support. We appreciate your business!
Susan Richter, R.
We have been using Signpost for three years. We can't say enough good things about this system! It offers a neutral platform upon which clients and prospects can share their experiences with us - who we are, what we do, and how we help them. We are always telling fellow business owners about Signpost - unless, of course, they are competitors!
Response from SignpostApr 6, 2020
Hi Susan, thank you for spreading the word about Signpost! We appreciate your review!
Devon R.
Colby totally understood our needs. It is hard to find a company that will work as hard as this one does!! They are WHY we can continue to communicate and get positive reviews and increased SALES---Did I mention increased SALES?? Very happy we are on our 2nd year of being a customer!!
Response from SignpostMar 11, 2020
More revenue is what we like to see! Thanks for your review, Devon!
V
Had a great experience with Signpost. They boosted our reviews on Yelp and Google with active and simple solicitation to our customers. The integration of their product with existing platforms such as Quickbooks and Constant Contact was user-friendly. Lastly, their customer service was informative and courteous.
Response from SignpostMar 6, 2020
Hi V, thank you for your review! We're great to hear that you've gotten new reviews over to your online pages!
EOS Lymphatic M.
Excellent company! Colby and Chris have been great with prompt follow-up. Their reputation management is top of the line. Well worth the $$ spent doing their Google Adwords management option. Highly recommend Signpost if you're a solo practitioner/small business owner. They're awesome!
Response from SignpostMar 4, 2020
Thank you for leaving this great review! We look forward to helping you with your online reputation for years to come!
