Sidecar HealthReviews of sidecarhealth.com

Like the other negative reviews, you will notice the common denominator are those members that actually tried to use Sidecar for a medical emergency. For regular basic medical needs this service works well. I signed up for the "premium plan" with $2,000,000 of annual benefit so I would be covered for medical emergencies or life threatening situations aka cancer. Unfortunately, I broke my ankle. My out of pocket costs from Sidecar was going to be over $30k. This is while my remaining annual benefit was showing $1,997,700. In other words, the large annual benefit is simply a marketing ploy by Sidecar- you'll never be able to use that. Also it is extremely difficult to try and get doctor's offices to list a million medical codes on an invoice so Sidecar will reimburse you appropriately. I am lucky that I discovered Sidecar is a scam right before I was due for renewal so I was able to end my Sidecar coverage and find an insurance plan that actually covers medical emergencies with a max out of pocket for not that much more in monthly premium! If you were looking into Sidecar to be covered for medical emergencies like I was, please do yourself a favor and look elsewhere.

Sidecar is great. Super easy to work with. Very pleased.

Incredibly easy to use and super convenient alternative to traditional healthcare plans. You don't have to wait to pay any deductibles which is the downside to health plans. If you're thinking of using Sidecar, I recommend you do!

By the way sidecar actively goes after negative reviews here by requesting more information like your cell, email, and name. If you don’t submit, then trustpilot sends you a message requesting a screenshot of your account. If that is not sent, trustpilot removes the review. So the reviews here are skewed positive because of the aggressive actions sidecar is taking to remove negative reviews. Also, notice that many of the positive reviews are “Invited”. They hand pick the ones they want to write a review. Again, something doesn’t smell right with this company. Sidecar is close to a scam in that nothing is as they say. It’s not easy for sure. And it’s not affordable either because they will pay a fraction of your claim and put the rest on your credit card which you’re required to have on file. Also: They take forever (weeks to months) to review claims. They definitely don't keep their word on 7-10 business days. When you call them they say they're working on it. You will have to keep harassing them and in the end they will not pay your claim because they require paperwork to be submitted that is VERY difficult to obtain. You will spend time on the phone and be stressed in the most difficult times of your life because of this. Customer service and claims don't talk. They cap your debit card at appx $2000 so it makes no difference what plan you're on. Especially if you have a hospital visit, good luck getting your claims paid. We have been waiting for 2.5 months. Their website user experience is broken. You will not know what claim is getting paid, how much is getting paid, and what you owe. They will say your expected payment is this much but it will be much higher when they finish reviewing the claim. To cancel your plan you have to call them and you can’t just do it on the website. Their chat function is SLOW.

Sidecar provides exceptional service to members. I am very satisfied with the way they handle my medical expenses. I highly recommend it!

I love Sidecar's wonderful customer care staff. They always ANSWER, they are patient and they get back to you.

Finally an affordable health insurance that pays expenses after deductible met promptly

I have been waiting for my claims to be paid for 3 months. Numerous phone calls and emails all saying they are in final review. Contacted the BBB and now all of sudden I get a response. Still not taken care of, but at least it is a start, finally. Do not waist your time and money on this so called insurance! You pay 100% and they pay very little if any at all.