Sidecar HealthReviews of sidecarhealth.com

I noticed a payment on my Sidecar Visa card got declined last week and went to investigate today. When I logged in, you can imagine my surprise when I saw that my policy had been canceled. I spoke to support and apparently they had sent a request for additional information a couple months ago. I never responded. After digging through my email, I found it. But nowhere in the email does it mention that my policy was at risk of termination. After talking about it more with support, I did find mention of the termination risk. In an attachment. At the bottom of the second page. YOUR POLICY WILL BE CANCELED IN 30 DAYS should have been the subject of the email, the first thing in the body of the email, and the first thing in the attachment. Not buried at the bottom of the second page of the attachment. When I volunteered to submit the information they had requested, they said they couldn't reinstate my policy. For reference, here's the entire text of the email they sent me: Subject: Additional Information Needed Hello, Please see attached regarding an ID Verification Request from Sidecar Health. This document has also been uploaded to your documents section in your member portal. If you have any questions, please feel free to reach out. We are happy to assist.

Thank you for the timely response!

Up until last year, I had used this insurance a few times after having the policy for over four years. For the past four years, I had the insurance and never went to see any doctor—they were happy to keep taking my premium. Last year, I went to the eye doctor and had physical therapy, and everything was fine—the policy reimbursed me. Then suddenly, they started declining my expenses and made me pay for the deductible. They aren't covering certain procedures they did before, even though it is the same. They changed the rules, so I'll be looking into that. When confronted, they find excuses to not pay. If you don't want to pay, you should not collect the premiums. I no longer recommend this insurance to any doctors or friends. I used to say this is how insurance should be, but now it’s just a policy I’ll keep until I move away. They do their best to avoid paying, and they no longer pay on time either. Every expense takes more than three weeks unless they are declining it. If they aren't covering certain procedures, why are they listed in their search? It’s just a trick to get you to buy the insurance.

Sidecar is TRASH. If you want to over pay for a discount card or a negotiator sidecars the way. If you want them to ever cover any procedure or ER visit don’t count on it until you’ve met your full deductible. Looking up codes and researching where to go isn’t a thing until the deductible has been met. Your better off with out insurance then this overpriced negotiating trash!

I have been my picking up medications at the Kroger pharmacy and pays with sidecar care without any issues. It's been a seamless transaction without any issues. Besides, Sidecar always informs me of the savings I have accrued by using the pharmacy that sells medications cheap.

Loving my Sidecar Health plan. It's honestly the best health plan I've ever had through a job. I love being able to see any doctor and finally have freedom of choice. I also love making money if I am smart about where I go for prescriptions and other services. Last year I made over $500. It's kind of unreal. The customer service is really great - I get quick responses all the time. And the best part is knowing that I am totally covered in an emergency situation - I never have to pay for anything above my deductible if I end up in an emergency. What??? How is this real? Best health insurance on the market, hands down. I really don't know how I would ever go back to a traditional plan where you get huge bills in the mail a month after you go to the doctor.

Switching insurance can be scary and I’ll admit I was extra nervous about Sidecar, but this plan has been a total game-changer for me and my family. Everything is incredibly easy to navigate and becomes even easier once you’ve used it a few times. After being on it for a while now, I think this is how insurance should be -- totally transparent about costs and the best customer service ever.

Love this insurance. So much better than BCBS, UNITED HEALTH, they've won me over.