WSSReviews of shopwss.com

My package was delivered to a completely different address by FedEx, despite my correct address being provided. The delivery photo submitted by the driver was not the front of my home, and notably did not include an apartment door, which further confirms it was delivered to the wrong location. FedEx later informed me in writing that after an exhaustive search, they were unable to retrieve the package and advised me to contact the shipper for resolution. I followed their recommendation and contacted WSS customer service, as I initially did before reaching out to FedEx. I provided WSS with clear proof, including photos of what the front of my home actually looks like and footage from my front door camera. Despite this evidence, WSS declined to assist me in any way. As a result, I am out $81.31 for an item I never received. This experience has been extremely frustrating and disappointing, and I expected far better customer service and accountability. I will not be ordering from WSS again and would caution others, as there appears to be no protection for customers when delivery errors occur.

WORST COMPANY I EVER DEAL WITH! IF YOU GONNA MAKE A PURCHASE RUN AWAY. I order one pair of Nike on Dec 7 2025 I received several e mails stating it was received on the way track # etc two weeks later nothing I had call to complain it just happened that because order hasn’t move out they will CANCEL MY ORDER I said I would wait I COULD IT GET IT ON SALE AT THAT TIME somewhere else. ! SHETTY COMPANY

Man the CUSTOMER SERVICE…. Needs immediate attention I wonder if they pay their employees to not be helpful at all. Reps are rude, ignorant, and vague not to mention they hang up once they don’t understand how to do their job.

They only shipped one pair of shoes. I purchased two pairs. What's going on?

Worst customer service ever. Pretty much can not help you at all once the order is placed. WSS is a joke.

Horrible at a time when People lives are really goin thru it I'cant use these shoes they don't fit now they want to say final sale that wasn't there so my word against there's so I sent the shoes back and they stop fed ex and they tore the label off I'm hot will never shop there again ever so what out no gd customer service and they are trying take all ur money then make there own rules I'm not finished this is straight bs I have contacted people if they wanna go to court I'm ready ..

Place an order online with right shoes size and it changed AFTER I ordered my shoes wrong shoe size. I contacted them to cancel my order but they said they can’t cancel it. I can’t return it because it’s final sale. Their website needs to be fixed. Because THIS IS THE SECOND TIME IT CHANGED THE SIZE.

hola por mas de 4 meses mi hijo a estado aplicando para un part time en la tienda de hialeah ubicada en la 49 ave w en hialeah(17003) y todo es en vano ya hemos estado personalmente y son unos mentirosos cada ves que vamos nos hacen un cuento diferente ,estoy muy molesto y pedire una cita con el general manager de ese lugar a ver por que si tienen la plaza disponible no son mas transparentes con las personas la web que estan usando esta bloqueada y vas y le preguntas y no saven nada . o es que tenemos que conseguirnos un amigo que nos ayude,que desastre Dios ya si no es con amistad no se puede trabajar ...