Me
The worst costumer service ever
The worst costumer service ever. They do not help . The don’t cancel or modify order. They will take your money and won’t help. They email me that thy cannot further assist after
If you have any comments or questions please call our customer service line at (855) 746-7977.
WSS (shopwss.com) has 126 customer reviews on Five Star Index, with an average rating of 1.5 out of 5.
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126 approved reviews, newest moderated first
Me
The worst costumer service ever. They do not help . The don’t cancel or modify order. They will take your money and won’t help. They email me that thy cannot further assist after
Anthony C S.
I orders 2 pairs of Nikes,on web site they look nice,and narrow when I got them,they were huge across the front, I tried to return them,and the rep said,that we're the final sale it were false advertising, they are the worst company, I ever ordered from, Customers please don't waste your money, I don't care how good deal look,don't waste your money.
RC
Incorrectly charged me sales tax and was told that I have to wait for my order to be shipped to request a refund for the taxes paid. It’s been over a week and my package still has not been delivered.
Mia G.
They only like to hire girls because “they’re easier to control” and they love to sexually harass women, make them feel sexualized and Store Manager Rob constantly offers the key to Assistant Store Manager Ken, to take a female employee & go inside the district managers office since there’s no cameras in there for s*xual reasons. This place is racially biased. They will be told to EXCHANGE *EVERY ITEM* so if you had your exchange denied, they did it purposefully. They have their own little manager clique and if they don’t all approve of you, they’ll manage you out or make you quit.
Daisy E.
Never order from this store. I called right after I made order and noticed that the payment I was using entered an old address even though I had put in correct address on the main screen and tried to make correction right away and they said they couldn’t even though package hadn’t went out. Fed ex couldn’t change it only from the shipper which they wouldn’t contact fedex to change anything. I lost out on $200 since they wouldn’t refund me and someone else was delivered my shoes in another city.
Barbara C.
Legitimately a horrible company. They sent me the wrong size shoes because they had them labeled wrong on their website and it was like pulling teeth dealing with their customer service. They straight up didn’t care that they sent me the wrong size and told me they don’t do exchanges. I went through the return process and they only refunded me the amount for the shoes not for the shipping. I had to talk to customer service again and explain that keeping the shipping cost for them sending me the wrong shoes is actually not legal and then they finally sent me the full amount. Never again will I order from this website. Save yourself a headache.
Morgen V.
I ordered shoes from this site. They sent one pair in the correct size the other pairs they sent shoes in the wrong size. Their customer service refused to return them and told me they couldn't return them because the sales are final. One pair of shoes I still never received. Now
Keith M.
Poor customer service, shady business practice, ships even though I requested a change/cancelation.