WearRemiReviews of shopwearremi.com

I recently wrote this review complaining about not recieving my confirmation email or tracking for my order. Turns out, I put in the wrong email address! Costumer service was very nice working out the mishap and now I have all the confirmation I need. Very pleasant experience.

It was so comfy and I love the colors!

Order #5257 I ordered 3 items on 22/10/21 and only one has actually arrived (18/11/21 when this was written). The top is very cute and feels like a good material but unfortunately is too small and smells very strongly of cleaning products so I've tried emailing in asking to start a return or exchange but no one has got back to me. I've sent multiple messages over the course of a week through direct emailing and the 'Contact us' page on their website but haven't received any reply which is incredibly disappointing for the price I paid for the clothes. Also I'm still waiting for 2 of the items I ordered to arrive but I have no tracking information for them as the only tracking number I received no longer let's me see updates. From other reviews I've seen it may not even show up and I will by trying to dispute this purchase with my bank if I recieve no response within a week. I hope someone from the support team sees this review and gets in touch with me to resolve this issue. Thanks Update (04/12/22): Eventually someone did get back to me on starting the refund process and i've placed a new order but unfortunately not for the same top as I'd have to pay an extra £10 or so compared to the first time I bought it. The person who emailed me however didn't mention my missing items despite them being in my inquiries. One other item has arrived but I was quite disappointed in the quality, I hoped it would be a better material given I paid £50 for it but instead feels quite cheap and scratchy. I'm still waiting for my last item and it's been over a month since I ordered, (order placed 22/10/21).

I ordered the Remi Chic Tank in orange for my daughter's birthday. It is really cute and fits nicely. The color and detail are fun. It fits true to size.

I recently ordered the Manhattan set and I will say this... it is not for people with a stomach. I have a big midsection and it's nearly impossible to cover up. But, the outfit itself is cute

I love their clothing, they have a great selection of cute items for any occasion. Sizing does run small but not for all items. Even with the pandemic sniping was quick.

BUYER BEWARE: while the clothes were true to pictures (they ran small), the amount they charged for wasn’t worth the experience I had with them. I purchased three items around a month and a half ago and felt like I was being scammed the whole time. They will send you tracking information but it has no information. When I inquired through their email line a week ago I got no response. Sent another email two days later, no response. Another four days later, no response. When you spend as much money on items, you expect to actually get a response when you try to ask a question. As a result, I won’t be purchasing from them again and wouldn’t recommend them. At the moment I’m just glad all my items showed up as I’ve now seen reviews where people didn’t receive their whole order. Edit: Wow going straight for the accusatory tone implying I’m not a real customer just like you do with all reviews that explain real problems with your customer service. I sent the proof I was a customer last night but you haven’t adjusted your review. I sent you four emails and didn’t get a response to any of them (and yes I checked all spam and trash folders). Edit 2: you have done nothing to actually improve my experience or ensure something like this won’t happen again aside from a hollow apology. My complaint was a complete lack of communication from your end, not saying I wanted to return items, which was the only thing your email to make a “more pleasant experience” offered. I am certainly not the only person who has raised issues with your poor communication, as anyone reading your reviews can see. What I want is for you to improve your communication for your customers, that would actually be rectifying the situation. Edit 3: after responding to my email they tried to have trustpilot take down this review so 1. They know I’m a customer and 2. Don’t care and would rather lie to get my review removed.

Do not buy from this company!!!! What a terrible company, they refused me a refund saying I had worn the dressers as they could smell a strong perfume smell on them. I purchased them for my Daughter they arrived, she tried one of them on, it was to small did try the second as it was the same size as the first dress and looked tiny. I emailed them to get the return address which they gave me. I then went on to pay a further £20.70 to return them and was refused my refund by wear remi ! If this is how you treat customers you should not be able to get away with keeping there money by saying garments have been worn and just refused payment .I am so frustrated that you have the decision to do this ,just refuse a refund when I sent them straight back and the garments have most definitely not been worn nor do they smell of perfume I am absolutely disgusted with the treatment Please please nobody else purchased of them I would hate to see anyone else in this situation