Amy T.
No Updates for Item Ordered 08/29/21
UPDATE 09/24/21: My daughter's order arrived yesterday and it's a super cute dress, but after trying it on we realized that it doesn't quite fit in the shoulder area (straps are a bit too loose). We will need to return it so we've messaged WearRemi for the Return Shipping Label and are awaiting their reply. UPDATE 09/20/21: After I had posted my review on this site,we did receive updated information with a tracking #. Her dress still won't arrive in time since processing took about 12 business days instead of the advised 4-10 business days, but they have made efforts to keep us updated. WearRemi did offer to send us a dress (same as we had ordered) that they had gotten at their return center in the U.S., but it still wouldn't arrive in time sadly. I will update my review again once we have received her dress. We were told it would be about another 12-14 days before it arrives.*END OF CURRENT UPDATE 09/20/21* My daughter placed an order (order #4965) with WearRemi on 08/29/21. We still haven't received any updates to state that her order has been processed or shipped. We also haven't received any tracking information. My daughter put her correct e-mail address and phone number on her order and has checked her Spam/Junk folder every day for an e-mail from the company to no avail. As of yesterday (09/14/21), we've both sent multiple e-mail messages, Facebook Messenger messages, an Instagram message & I even tried to call their listed business phone number, but haven't received a response back. My daughter's order (#4965) is her homecoming dress (her homecoming is 09/25/21). We ordered this item on 08/29/21 so that it would have plenty of time to ship and be received. I'm very disappointed in the lack of customer service and we may now have to spend more money (already spent $64 on this WearRemi dress) in order to get my daughter a different homecoming dress. My daughter is beyond disappointed because she had her heart set on this dress. If someone from WearRemi could respond to any of our messages and give us the tracking information and the expected arrival date of her item, it would be greatly appreciated and I would be willing to update/change my review. Otherwise, we will have to start the process for a refund.