VIDAReviews of shopvida.com

company is legit, they even kept me up to date on my order, including all updates and statuses on delivery. I will online shop with them again

Like others ordering masks during the virus, I also experienced the same customer NO service. However, if you want immediate customer service assistance, go to their Face Book page. I sent a message and spoke with Jena, who not only checked on my order, but advised my order was shipping. An hour later I received an email with the tracking number.

It took 5 weeks to receive my face masks but I received everything as ordered.

It took about 6 weeks to arrive. However, I do like the mask. You can tighten the bands over the ear for a tighter fit.

each time something improves the service, is a rather 'interesting' learning curve (to say the least: expletives are involved). But? I love VIDA's fabric choices and garment choices, and the print jobs (especially on the silks): The blacks are black, and reds don't go pink. They take a while to arrive, but knowing that in advance means it doesn't bother me!

My VIDA experience has been very positive. The quality of the modal scarves is fantastic! Super quality on the leather-trimmed purses as well. The other items I've ordered have been great, too. I've always had excellent customer service from VIDA. Great attention to detail. If a submitted image wasn't going to print well, I promptly received an email offering assistance. I also appreciate the discount given on larger orders. It allows me to sell at a reasonable profit. Thank you, VIDA! The only negative I would mention is that the actual commission earned by the artists is pretty low. This disincentivizes any real promotion of the site by the artist. The promotional/placement packages offered for purchase by the artist puts the financial burden on the artist with very little commission coming back. Because of this, I've never been inclined to buy one. It just doesn't make sense for me. I must say that a lot of the negative reviews posted here seem to be from the last couple of months. I live in California and all non-essential businesses have been closed due to COVID-19 and we've been under a Shelter in Place order since March - that's a very long time. It hasn't been "business as usual" for anybody. Many businesses have slowly started to re-open and hopefully, things will ramp back up to normal quickly. With all of that - Thank you, VIDA!

Nice products, innovative designs. I have bought, at least, 7 🧣 scarves. They were all different. Gave many as Christmas presents. Experience with Vida was Always good. Just had to remember to use the card that covered foreign tax fees.

I have enjoyed being a Designer with VIDA for several years now and all of the products I've produced and then ordered were lovely and my customers were all very pleased with the designs and quality. It is a fun and unique opportunity to provide jobs for the poorest of the poor while supporting small businesses, freelance artists, etc. My only complaints is that the actual earnings as an artist are VERY small/disappointingly low commission. And, the discounts advertised are quite minimal once actually applied at checkout and have a lot of stipulations. Otherwise what VIDA does and the creativity it's allowed me to have has been great!