VIDAShop clothing, accessories and home decor designed by independent artists and manufactured responsibly. Every VIDA purchase gives the gift of education to our global makers and their communities.
VIDA (shopvida.com) has 418 customer reviews on Five Star Index, with an average rating of 2.9 out of 5.
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Claim this listingShowing 45 reviews with 4 stars · Clear filters
Pamela B.
I've ordered these masks 2 times. They fit great, they are washable, and I hang them to dry. The filters are light weight and reusable up to 7x if you are just going to the store and not exercising or sweating heavily. I shared one with my sister and she just ordered more too. Be patient they take a few weeks to arrive. My husband wears one too.
Amanda W.
After receiving and wearing my Vida masks I gave them 4 stars. They are very comfortable and I am able to wear them for long periods of time. The filter can last for 7 days, unlike other filters I have bought that last only 12 hrs. They are washable and made of good material. I gave only 4 stars because of how long it took to get them after I ordered. But since then I have reorder filters and those came in rapidly. Overall great buy!
Response from VIDAJul 12, 2020
Dear Amanda, Thank you for leaving your review of VIDA masks on Trustpilot. We're delighted to hear that you find them comfortable. Thank you for supporting us as we launched our masks earlier this year, especially as we faced significant shipping challenges at the beginning of the COVID-19 outbreak. We are pleased to report that we are now able to ship some of our mask styles in as few as 2 business days. We hope to see you again at VIDA in the future. Best, Peter // VIDA
lisa P.
The mask took a long time to get i canceled order but was still charged and still received mask. Beware if u buy the color gray its not gray its more like a green. The masks are built nice though and the earloops have rubber adjustable pieces that make more comfortable. The price was nice and it came with 1 filter.
Response from VIDAJul 8, 2020
Hi Lisa, Thank you for posting your review here. We apologize for the longer lead teams our customers experienced at the beginning of the pandemic. Thank you for your patience with your order. We are pleased to report that our masks now ship in as few as two days, such as our new Made in California mask - https://shopvida.com/products/face-mask-usa. Please reach out to us at [email protected] if there is anything we can do to assist you. Best, Peter // VIDA
Richard B.
great mask, just wish the ear loops were slightly longer
Response from VIDAJul 8, 2020
Hi Richard, Thank you for posting your comments on Trustpilot about the fit of your VIDA mask. Please reach out to us at [email protected] and include your order number so that we can assist. Very best, Peter // VIDA
Laur
Mask is ridiculously comfy. I'm in construction and have to wear it for 10+ hours a day, but I barely notice it's on. Love the filter pocket too. Only reason it's not 5 stars is that I was sent the mask in the wrong color.
Kim
I love the mask but customer service / web site difficult to navigate . I have ordered multiple times . I now have reward points ( which is a bonus ) but I will never be able to use them because the links don’t populate and I can NEVER reach them . Every time I email them you receive the same generic email response . Very frustrated
Rider
Great masks. I got the black and sage green masks made in China and they fit my small face well. Good description on website. These are the only cloth masks I have found that fit my face, have room for a filter and have the nose clip. The
Susu
There was a very long lead time, but the face masks finally arrived as promised; and I am super happy with them. The masks are professionally made, the stitching is perfect, and they fit nicely. I like the adjustable strings and insertable filters. I appreciated the way the company kept me updated on the progress of my order.
Response from VIDAJun 20, 2020
Dear Susu, We do apologize for the long lead times that a number of our customers faced in April and May of this year. (We're happy to report that we are now shipping out masks in as few as 3 business days.) We're also delighted that you are enjoying the features of the mask and hope to see you at shopvida.com soon as a returning customer. Very best, Peter // VIDA
