Donna Z.
DO NOT TRUST VIDA
DO NOT TRUST VIDA. I have had the same experience as everyone else is stating. The company continued to lie to its customers for several weeks, leading them to believe they had masks that would be delivered in 1-2 weeks. When they finally came out with the truth, days after my expected delivery date, I learn that I have to wait several more weeks. They are just one more company that worked quickly to steal our money and take advantage of people in need. Ignore the good reviews that they are 'allowing' on their site. Ignore the positive ones everywhere else as they are probably writing their own reviews. Order from honest people who are making masks right here in the U.S. from Etsy instead of this dishonorable company. DO NOT TRUST VIDA.
Response from VIDAMay 16, 2020
Hi Donna, I'm very sorry to hear that you're having a bad experience with your VIDA order. Indeed, we did have some delays with mask orders due to international shipping problems directly related to COVID-19. We're working to ship masks to each and every customer as quickly as possible. You'll find an update here on our blog: https://blog.shopvida.com/2020/05/13/200000-masks-arrived-and-shipping-out. Please reach out to us directly at [email protected] if you have not received your order yet and/or check our Live Tracker: https://shopvida.com/pages/order-tracker. And please accept our apologies for any delays. Best, Peter // VIDA