shopvejii.comReviews of shopvejii.com

I had placed an order and was over the amount for free shipping, the free shipping didn’t apply when cashing out… sent an email expressing my concern…. With in 24 hours I was created shipping along with a nice apologetic email. Very happy with the customer service!

I was having some difficulty with my phone and the interface with Vejii ap. A quick and grumpy message on my part was met with outstanding service. Can't recommwnd them enough.

Vejii has a great array of vegan foods available. So much of what I drove two hours to obtain, I can now get through Vejii. The only problem I have had is that the dry ice is sometimes almost melted when the food arrives. But, that has not caused any real problems. I love Vejii and I'm so happy they exist now.

To my great surprise , I stumbled upon this website FULL of vegan foods and goods .... and best of all, some "really hard to find in your local store" stuff ! Shipping is pretty quick , comes with ice packs , but they are usually melted when box arrives, however so far , my frozen items have been fine . My only suggestion would be to notify customers when the package is out for delivery so it can be brought in right away. A new company with a few growing pains but overall I am thrilled .

I placed my first order and made a mistake. It was completely my fault, but I accidentally had the order sent to my old address, 2000 miles away. vejii replaced my order anyway! That's what customer service is all about!

Ordered breakfast sausage arrived thawed out scared to use threw product out, ice packs in box did not maintain temperature, I had seen this complaint from other buyers but decided to give them a try. Will never order frozen products again WOW!!! this company has gained me as a customer for life, I'm so burnt out with poor customer service and unsympathetic customer service rep's that I never bothered to contact this company about how I received this product, but I did post an honest review of the complaint and was just gonna let that be the end and find another seller. After reading my review a customer service rep sent an email and an apology from Vejii, who also did everything they could to make it right, and keep me as a customer. I really appreciate a company that makes a customer feel that they matter and they want your business. Thanks Vejii I will recommend your company to all my friends.

Overall good but my order came incomplete, no answer from them on the missing item. Update, couple days after and there was an error with the comments page, they responded very fast and refunded the missing item. Now I can honestly say no complaints at all! Thank you #shopveji I will definitely keep ordering

Update: As soon as the people at Vejii saw this review, they immediately went above and beyond to remedy the issue! Great customer service in case any mistake is made! Great and delicious product with great delivery. I did take a star because I ordered a vegan cheesecake to have for Mother's day but it never came! :(