Chris C.
Over 2 weeks past due on shipping my…
Over 2 weeks past due on shipping my product. No clue when anything is coming, they won’t answer any emails. I’ve sent 4 emails asking for refund but nobody response.
We believe shopping should be simple. So we created Spring, the best way to go shopping on your phone. Spring is a mobile marketplace where customers can shop directly from a curated community of brands that includes luxury labels, fast-fashion, emerging designers, beauty and lifestyle products. Spring’s revolutionary technology integrates with a brand’s existing e-commerce system to create a truly seamless experience for both consumers and brands.Spring is available for iPhone.Best of Rankings: Top 10 Most Innovative Startups, Inc. - http://goo.gl/TfpFTJTop 25 Best Apps of 2014, Apple - http://goo.gl/SwFW0bThe CNN 10: Startups, Cnn - http://goo.gl/WAeYgTThe 10 Best apps of 2014, Vogue - http://goo.gl/idd48cMembers of our team have helped change the world through their previous work building products used and loved by hundreds of millions of people - at @Google, @Fab, @DVF, @Shopbop, @RalphLauren, @Beachmint, and more. Open opportunities: http://jellolabs.com/jobs/
Spring (shopspring.com) has 88 customer reviews on Five Star Index, with an average rating of 1.4 out of 5.
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88 approved reviews, newest moderated first
Chris C.
Over 2 weeks past due on shipping my product. No clue when anything is coming, they won’t answer any emails. I’ve sent 4 emails asking for refund but nobody response.
Nick S.
Sadly, I’ve got to echo what everyone else has written. My order has been “printing” for over six weeks now. I’ve contacted Spring multiple times through chat and email with no response or responses that read like delaying tactics. I wish I could initiate a dispute or chargeback but I stupidly paid with a debit card.
John G.
Same as everyone else seems like placed my order over a month ago still in production all it was was a sticker I wouldn't order through them looks like I'm probably out my 10 bucks
Staci W.
Placed an order in December for a shirt and a glass. The shirt is perfect, the glass was misprinted. Contacted them and I'm still waiting for the new glass to be sent. It's May. Almost 6 months later and I still have no actual answer as to why it's not been shipped, other than "unexpected challenges at our production facilities". I guess I should be happy that they even responded.
Zach
It's been 3 months since not getting $148.96 worth of merch. I then submitted a ticket and it's been over a week and still no refund. Never order from this company, they are thieves.
lisa B.
Order was not delivered. Already a dozen emails with customer support over the span of two months and I still do not know where my package is or if I can get my money back, although I requested it many times. I really discourage others to buy from this website!
Kevin V.
Well I wish I would've known all this. I ordered a T shirt from holster TV a youtube streamer. Looks like I'm out $30.00 . I tried to get in contact with them and nothing. Update, I already contacted someone who's going to look into this. I don't want to see anyone else getting ripped off..
Kim G.
Placed an order 6 weeks ago. Surprisingly quickly got the "Your order is in production" email and tracking, which also stated I should have my order between April 10th &14th. As of last week, and today, the order still says "in production" on their site. Sent an email to their support 5 days ago, immediately got (automated) response telling me I'd have an update within 24 hours and was assigned a "case number." Well 24 hours has become as of this moment 5 days and I am still awaiting response. I ordered this as gift and in support of a small Instagram personality I follow. Now all I read seems Spring not only doesn't stand up to actually fulfilling orders, I read they don't pay the merchants using them to sell merchandise. I wish I had known before I ordered, but the link from the individual's Insta page took me right to an order page and I figured it was legit. DON'T ORDER and don't patronize this company.