SpringReviews of shopspring.com

Good customer service. I got a problem, they were easy to contact and solved it. The parcel arrived on time. The sweetshirt I bought looks good quality and the design is very nice.

DO NOT ORDER. I spent over £50 on a hoodie from a seller on spring at the end of JULY. It is now September and I have had no contact from them, I have reached out via email and online form and heard nothing back. I am so disappointed and no idea how to get my money back.

Unable to reach this company via any of their online requests. I had to file fraud with my credit card in order to get my money back over $100 order. These folks are a true scam.

I love this company. They really care and value customers. I superbly recommend!!!

Best place ever! please don't go!!! will yall be having another website like this?

I was trying to purchase a pair of jeans from their website and the promo code that I was trying to use wasn't working so I messaged at the customer service and told them and this is the response I received "Caila: Ok, at this time i am only able to retroactively apply this promotion to your order. I can send you an email and you can reply to the email once your order has been placed. Once that happens I can issue a partial refund of $20 to honor the promo Does that work?" After I placed the order and notified the representative she then said that she couldn't fulfill the refund that she needed a screenshot of the origins of the promo code which I did not have as I got it from a website and I told her that. She did not specify that I needed a screenshot in order for her to honor the promo code just that I needed to place the order. I cancelled my order and filed a complaint with the Better Bureau Business. My experience was truly unbelievable such horrid customer service and of course no phone number even after I asked to be called multiple times they continue to say that their response wouldn't change. I'm wondering if I was even talking to a real person...

This company is beyond great! You always can use a coupon code and no restrictions! You can use it any and all brand names.If you make a referral you get 20 bucks off $70.and the person that you referred you also gets $20 dollars flat. There is no shipping and free returns.I cannot remember the last time i bought a pair of Mens Adidas shoes for under $30 dollars! I really hope this company stays this way.I will be buying many more shoes in the future if this company continues treat there customers this way!

Excellent website experience and free shipping with reasonable price. Will purchase again