SpringReviews of shopspring.com

Order made in July, was supposed to arrive in november, no news about it. Contacted the support twice, both answer were generic "we are sorry blablabla..." got an answer in the second complaint i sent, supposedly i was going to get it by mid-december. Here we are, mid-december, still no news, no update, nothing, not even the Youtuber i bought the merch from is aware of what's going on, i messaged him privately and he was not told orders were not sent he learned it because he was getting insulted in the comments section... Contacted for a third time the support, no news this time... Really the worst. At least chinese scammers let you know you won't get your order. Never ever use their services, i know i will forever hate this company and never recommand it to anyone i know. i will truly concider a refound if it's not received by the end of the month, product made or not, sent or not, i will file a complaint in my bank and get my money back.

I ordered 2 t-shirts through the Homestar Runner website. They identify themselves there as Spri.ng by Amaze. I was given an estimated arrival date of 14-15 days. The dates came and passed. I reached out to the company and was told there was a problem with the producer but I was assured they would be up and running by Thanksgiving. Nope. I emailed again and this time, they didn't even respond. I had to file a dispute with PayPal to get a response. Their email told me to not respond to the email or else I would lose my place in the cancellation line. Oh, okay because that makes sense when you run a business. What kind of a legitimate business cannot provide a refund to a cancelled order without it taking months? So I have learned that they do not have the product that they advertise, they intend to make the product once you order but none of that is known until after you have ordered. It is fraudulent to advertise something you cannot provide especially when you take someone's money with no plan to get them the items. And, never once before I made a payment to this company was there ever any attempt for people to request money from my PayPal account fraudulently, but since I engaged with them, I have had maybe 10 requests. I sent an email earlier today to Spri.ng by Amaze and I had 2 fraudulent requests for money transfers within an hour or so. Steer clear unless you want to tie up your money, be ignored and have your information get into the hands of fraudsters. 0 stars. And Homestar Runner should disengage from this company.

ordered a shirt by an animation creator I enjoy, support what you like and all that. get a shipping window of Nov 26-29, that's thanksgiving week so I figure okay some delays are to be expected in shipping. oh its still...printing. okay maybe its holiday backlog (why give me a 10 day order-to-arrival time then?) contact for an updated shipping window, stuff happens right. This is what I get "In July, one of our primary North American suppliers made changes that significantly impacted production at one of their printing facilities. This location handled a substantial portion of our core items, including t-shirts and hoodies, which led to unexpected delays as we shifted production to other facilities. While our team worked hard to expedite this transition and minimize any interruptions, the process normally takes several months. Unfortunately, this adjustment period affected a percentage of our daily orders, and we understand that any delay is frustrating when you're counting on us to deliver. We are committed to maintaining the highest standards in our service and have since broadened our network of suppliers to better serve you. Thanks to these improvements, we’re now on track to be fully caught up by next week, and we’re confident we’ll soon be back to delivering orders with the reliability you expect from us. Thank you for your patience and continued support. We value your trust and are grateful for the opportunity to keep serving you better every day." so a business quarter and change ago... you knew this, could have changed your estimates to reflect this to the customer. I still have zero idea when it'll arrive, probably February from what I now look up on Reddit, Merry Christmas. update: Ooh, ahh I have a shipping label now. call the press.I still don't have high hopes of it arriving in a timely fashion.

DO NOT BUY FROM SPRING BY AMAZE,THEY ARE SCAMMERS!! I ordered a signed jacket for £330 in may (2024) it's December now and still no jacket and Spring ignore any correspondence! So again, DO NOT BUY FROM SPRING BY AMAZE,THEY ARE THIEVING SCAMMERS!!

I received one of the two products I ordered from Spring, but the second has not yet arrived beyond the initial delivery date. I submitted a ticket for an update but haven’t heard back. I hope to see better communication and service for the artists you work with.

I ordered a t shirt in early August. It is now late October and I contacted Spring for a refund. This the received reply. _________________ I’m sorry to hear that you have not received your order yet! It seems that the package we shipped has been delayed or lost in transit. No worries though, I'm happy to help! A replacement order can be custom printed and shipped at no additional cost as a one-time courtesy. To proceed with a reprint of the item, please verify the following address: XX If you are not interested in a reprint of your order, I am happy to offer a credit, equal to the cost of the product instead. Please let me know how you would prefer to proceed.

I never received my package and nobody answered me. Just lost my whole money.

I'm from South Africa ordered 4 dress with Fancyspring shop and it's been a month now I haven't received anything yet. I've tried to track my order it shows that it was delivered in Saudi Arabia and it was supposed to be delivered in South Africa 🇿🇦. Tried to send emails they saying I must check with neighbors,families myb they sign on my behalf.How can someone in Saudi Arabia singing my order on my behalf while I'm living in South Africa 🇿🇦 Tried several times to send emails but ' their response is' we did delivered your parcels. trying to explain where is my original country and im not living in Saudi Arabia.Now they're not responding to my emails.