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Shopshopslive (shopshopslive.com) has 75 customer reviews on Five Star Index, with an average rating of 3.4 out of 5.
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Maria F.
This company customer service is great. James is very quick to respond to my emails and he’s very professional. Thank you!
Response from ShopshopsliveNov 25, 2024
Hi Maria, We're delighted you have had such a great customer service experience with us. Thank you so much for taking the time to write a review!
anahil T.
I made a purchase not to long ago and received full refund back as my parcel was lost in the process of delivery. But the customer service was very seamless and fast and I will be a return buyer!
Response from ShopshopsliveNov 25, 2024
Hi Anahil, Thank you so much for sharing your experience and writing a review. We're so happy we were able to resolve your order issue.
Tracey H.
Poshpink Stacy was so helpful and definitely found a great bag for me. This is the third awesome bag I have bought from her and she is excellent.
Response from ShopshopsliveNov 26, 2024
Thank you for your review. We're so glad you've had multiple great experiences with Poshpink Stacy!
Farhana C.
Customer service is terrible. Shopping takes super long and some of the vendors don’t disclose the call outs properly. Terrible refund policy when you don’t get what you describe. If you ask for a refund they ban you from shopping again
Response from ShopshopsliveAug 28, 2024
Hi Farhana - I'm so sorry to hear about your experience. It looks like we have issued you a few return shipping labels to return your items back for a refund. However, filing a chargeback with your credit card company is against our terms of service, which is why you are unable to make further purchases. I hope that clarifies things!
CSon
I have had good experience with most shops but a couple of shops having problems . First one did not disclose there was a rip in leather of handbag and bag smells of smoke. The other order is lost and have been getting the run around from Seel, insurance I’ve paid for all of my purchases . Beware of who you shop From on this forum
Response from ShopshopsliveNov 26, 2024
Thank you for your review. We appreciate learning about your experience. Please let us know if you need any additional support by reaching out at https://www.shopshopslive.com/pages/contact.
Peppermint
James always helps me out. This last situation was the best experience I’ve had. James dealt with my situation quickly and it was not ignored. I’m not happy with some of the sellers on the app that are dishonest but customer service will handle the issue and for that I’m grateful. They thought they could get away with it but James got me my partial refund for not sending what was promised. Thanks James!! LOL
Response from ShopshopsliveNov 26, 2024
Thank you for your review and feedback. We're so glad you had a good experience with our customer service team!
Book Of Glam S.
Most times you can see the sellers at the store trying to get you deals. Love my purchases so far.
Response from ShopshopsliveNov 26, 2024
Thank you for your review! We're so glad you've loved your purchases to date!
yingqi Z.
Just got a Céline boots from them and I got the item within in 4 biz days! That’s amazing and I love the boots so much! The original price is over 1k and I got it in a little bit less than $400. Definitely will follow and keep shoppinggggg! Love it!
Response from ShopshopsliveNov 26, 2024
Thank you for your review! We're so glad you got your Celine boots so quickly and that you love them! Happy shopping!
