ShopRiteReviews of shoprite.com

half of my online order was missing. Called to check on order from west Caldwell and got a very snotty rep. The snow delayed the delivery, but how can i PREPARE MEALS IF THE ORDER IS MISSING SO MANY THINGS? NO CALL, NO SUBSTITUTIONS, JUST A SHRUG OF SHOULDERS AND ShopRite tried TO MAKE ME FEEL BAD ABOUT BEING Disappointed. All in all Ill go with live shopping. The phone people are rude, and the shoppers suck at their jobs. What doesn't make sense to me is the same complaints throughout the chain in the tri-state, and nothing improving. It could be Sterling, Millburn, West Caldwell, they all suck for the same reasons. So writing this I see that it doesn't matter, they are unconcerned as long as the profit is there. What happens when ALL of the customers you treat badly stop showing up? This is not the kind of store that should be selling anything. Just a bunch of profiteers who could not care less how they treat people. Its a pit.

The security acts like a bunch of gangsters and are very disrespectful to customers

Lowest prices, wife variety and staff always helpful. My first choice always for food and groceries and personal stuff

Shoprite of hauppage dont shop there they hire kids who are "mgrs" and are so rude , I wanted just to exchange a bag of green beans they wouldn't allow it because it was a month over the 7 day rule even though I had my receipt! Chris the so called mgr said too bad sorry he even didn't offer me a rain check aren't customers always right ?

Those ppl have attitude and when I asked questions they just talk to me like they own the store and the other lady looked at me rudely and idk why but no more 😒

The Shoprite in Mansfield NJ has the unhappiest, rudest, most unprofessional employees. The only thing they are good at doing is hounding you when youre in the self-checkout line to make sure you scanned items under your cart!! Can you pls give me a chance to scan items IN my cart first?? OMG, they are relentless in asking. I had two "associates" ask me today. Heaven forbid you ask any worker an innocent question in ANY dept, they dont even look up. The fact that they are part of a union has ruined shoprite workers. Now they think they dont have to do their jobs and can be rude and nasty to customers because they have the union behind them. Ill pay a little more to shop elsewhere. Good riddance.

The worst customer service I have ever experienced. My company send me a voucher via Shoprite and following the links,I then opened an app account but I was not aware that I had to use the number which my company used to load the voucher. I have been trying to change my number on that app for tje past 3 days,using thier provided number 0800 01 07 09 and email help@********.co.za,both these channels couldn't assist me with such a request I even called thier head office number and to my surprise and disappointment,I was rudely told to use the two platforms which I have dismally failed from.

I love shopping here for the sales however they have gotten really sneaky with their sales and signs. I am a senior on a fixed income and I always make my list including the price it is advertised for according to their website and flyer and I make sure I always do the digital coupons. It's a shame how they get you I always pay almost twice as much because their sale prices are not what they actually mean. So be careful for the big surprise I would definitely call it highway Robbery and worst of all taking advantage of the seniors.