shopmedvet.comMed-Vet International has been a retailer of medical products since 1984. Whether it's scrubs or stethoscopes, syringes or sutures, we have been offering top quality products at prices well below the retail prices of most other companies.At Med-Vet International your satisfaction is our #1 priority.Unlike our competitors, we allow anyone to view our products and shop with us. While some products are restricted to licensed professionals or by state laws, we can ensure that you will receive the highest quality medical and veterinary supplies.
shopmedvet.com (shopmedvet.com) has 75 customer reviews on Five Star Index, with an average rating of 3.3 out of 5.
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Health Equipment · Schaumburg, Illinois, Illinois
Excellent
Health Equipment · Vernon Hills, Illinois
Excellent
Health Equipment · Hoffman Estates, Illinois
Excellent
Health Equipment · Vernon Hills, Illinois
Great
75 approved reviews, newest moderated first
Steve M.
Responsive service and dialogue!
Response from shopmedvet.comOct 1, 2024
Thank you for your kind words! We’re glad to hear you appreciated our responsive service. We value open communication and are here to help anytime!
Luis F.
Good products, easy transaction and reasonable shipping and handling.
Response from shopmedvet.comOct 1, 2024
Thank you for the fantastic review! We're pleased to hear you had a smooth transaction and found our products and shipping reasonable. We appreciate your support!
Noah N.
Trustworthy company that makes it easy to procure general meds and controlled substances for our lab. All questions about order or account status can be quickly resolved with the live chat on the site. I plan to go through medvet for our surgery drugs for the foreseeable future.
Response from shopmedvet.comOct 1, 2024
Thank you for your wonderful review! We're thrilled to hear that you find us trustworthy and that our live chat has been helpful for your needs. We appreciate your continued support and look forward to serving you with your surgery drugs in the future!
Andrew
After order placed, processed and shipped quickly
Response from shopmedvet.comDec 1, 2022
Hi Andrew, thank you for your feedback! We are happy to hear that you had a great shopping experience with us!
Joe H.
horrible customer service. To elaborate: 1- they are selling "out of stock" products on their website 2- to no fault of my own they are saying it will be at least 5-6 weeks to get the order 3- they are saying per their customer service rep "sorry, nothing can be done" as far as any concessions. I would think they would recognize this is an issue they created, not the customer. And most companies in this case would offer a discount, concession, or replacement order of a different product at no charge. Very sorry I took a chance with using this random company online. I would strongly recommend going elsewhere and not using this company.
Response from shopmedvet.comNov 17, 2022
I appreciate your feedback with Med-Vet International. I apologize for any inconvenience that this manufacturing delay has caused. Satisfying our customers is very important to us. The day after you placed your order, we contacted you to update you on the status of your order. We have a substitution that is available to ship immediately and save you $23.74 on top of the 10% off promotion that you received. I understand your frustration that the item was not available at the time of your order. We truly value your business and your feedback and always aspire to better service our customers. I would like the opportunity to resolve the problem and make it right for you. If we are able to help, I hope that you might consider amending your review. Again, I am sorry for any inconvenience. Please let me know if there is any more we can do to help you. Best regards, Med-Vet International Team
Sandy B.
ShopMedVet is our place to go to for anything needles and syringes. They always have great pricing. We sadly often miss (like last order) when it was vouchers time (dang, we could have scored several good specials and saved almost $30) but they still have excellent pricing. Only down side is the inventory is not always up to date online so either put your order together and chat while you order to ensure everything is available or be prepared to add a day coz they will call you if any order item is delayed and then you can check for substitutes. It's a pretty fast process and very simple. Faster and better than anyone else we tried. Friendly CS after orders too.
Response from shopmedvet.comOct 1, 2024
Thank you for the detailed review! We’re thrilled to hear that ShopMedVet is your go-to for needles and syringes, and we appreciate your understanding regarding inventory updates. We’re always working to improve our services, and your feedback is invaluable. If you have any questions or need assistance in the future, our friendly customer service team is here to help. Thank you for your support!
Kairo K.
Items came quickly- no hassle ordering or shipping
Response from shopmedvet.comOct 17, 2022
Hello Kairo, thank you for leaving us a review!
Gary S.
Ordered 3 collars in March, on Jun 28th got a phone call the collars no longer available. Only 3 months. I postponed a voluntary surgery for my dog for months. Then I was told the $100 dollar refund could only be refunded to the card from the original order which was compromised and cancelled some time in the last 4 months since the order was placed. I would have to take a store credit. Keep the $100!!! The,"manager," made this decision. The guy on the phone I dealt with was very nice. Never buy anything from this store again.
Response from shopmedvet.comOct 1, 2024
I’m very sorry to hear about your experience and the issues with your order. It’s unacceptable that you faced such delays and complications with your refund. Your feedback is important to us, and we’ll address this situation with our team to prevent similar occurrences in the future. If you’d like to discuss this further, please reach out directly so we can find a resolution. Thank you for bringing this to our attention, and we sincerely apologize for the inconvenience.