shopmaskc.comReviews of shopmaskc.com

Masks are FAKES. They say they are KN95 and they don’t pass any of the signs for a KN95. The elastic straps will break off real easily. This company’s soul goal is to rip off people by showing celebrities wearing them. They are not safe. Avoid!!

I waited 46days to get them. And for what? 35 pieces masks for 70dollars inc. shipping. Great fabric, but the shipping time was too long for 35 masks!

I was given one of their KN 95 masks and I really liked it. I immediately ordered some. I added two 10 packs to the cart and saw a message saying order one more and get free shipping so I did and then at check out they charged me for shipping. They also claim same day shipping by 2 pm or the next day if after 2pm. Its been almost a week and not even a shipping label has been created. They have no telephone number to call. I emailed customer service and received rude responses that were not complete sentences and they did not refund my shipping fees. Bad customer service.

After a year of purchases of K95 maskcs i have always had excellent service. I receive shipments very quickly. I love the masks. They have been effective and fashionable.

I absolutely love these masks and have been a customer for over a year now. They're super soft and comfy and as a teacher that has to wear them all day, I appreciate that.They also always have great sales going on. I've told all of my friends about them. Would definitely recommend.

Amazing masks and amazing customer service. I've placed numerous orders with this company but I wanted to share this one experience. I placed an order on 12/24 and entered the wrong address and emailed immediately. Luckily, Ashley got back to me and said she was able to update my address right before the holiday! Saved me money and the extra stress lol.

Ordered my masks on October 8th. I have not received my masks. Tracking claims it was delivered at my mailbox this Saturday but I collected my mail from the mailman on Saturday and there was no package. Customer service was and is useless and they have no desire to resolve this situation. Horrible company.

At best this company is deceiving customers by promising same day shipping for orders placed before 2PM ET, at worst they are committing fraud by taking people's money and then never shipping product. About 2 weeks after my order was placed, I reached out to find out the status (since it had obviously not shipped same day as promised by their aggressive social media advertising) and got form letter responses. One tries to be patient during a pandemic, but the company needs to at least communicate truthfully. Six days ago I received a tracking number, but this is simply the label being created - the postal service has not received or scanned the package. I'm now three weeks from when I placed my order that was supposed to be shipped same day and still nothing has shipped. I'll give it one more week, and then I'll dispute the charges with my bank. Definitely a case of buyer beware.