Kosmios llcReviews of shopkosmios.com

Do not order from this site . I ordered an item a month ago and still have not received it .. I requested a refund, didn’t get that either .. instead they send me a discount code to use on my next purchase.. Really! I would never order from Kosmios again.. keep your discount code ..

No communication of when orders will arrive. There is no way to contact someone by phone and very slow response to emails. I like the clothing that I received, but I have been waiting on other items for over a month with no response from the company. I’ve made my last purchase from this online store.

DO NOT! I REPEAT DO NOT ORDER FROM THIS COMPANY, IT’S A SCAM! I preordered some jeans, I never received them, or my money back, there’s no way to get them on the phone and won’t respond to your emails when asking for info or your money back!

I placed an order with kosmios which I never received. When I contacted Kosmios they gave me a tracking number. Each time I reached out to them saying that I did not receive I got the same response. Bottom line no order. No refund. No real customer service. Horrible!!!

I ordered a jumpsuit, that’s really sad because it’s nothing like the picture, the quality is not good at all.. I tried to send them a email, but they never responded, I literally felt like I was scammed. I find it very weird, because on their website, you can't even write a review or check one.

My uncle allowed me to order something for my birthday. I ordered a dress. The dress didn’t fit. I returned the dress at my expense. The item delivered back to the return address provided on the website. I sent a few emails after the allotted time frame of 15 days excluding weekends and holidays. They received the order back on 1/30/24. Today is 3/1/24 and no refund. I also have another item that I ordered separately that I have not received yet. I ask for status on that order and no response for that either. This is not a good look for this company who constantly send emails to solicit sales. I’m about to start leaving comments on their social media as well as other sources to report them.

If I could give less than one star, I would. Do not order from this company. I ordered several items on November 20th. 3 weeks later, I received a few of the items that I ordered. I emailed to inquire about the remaining items and was told that I would receive them later. We are now well past the 40 day mark and I have not received the remaining items from my order. They don’t answer the phone. This company is a scam. Don’t order from them. It’s a mess!

Placed an order on 10/05/23 it was pre ordered for 10/06, then pre order for 10/20, then again got 11/05, then again for 11/15and after the the pre order date changed once again to 11/30 I sent the company an email to cancel my order, I received a confirmation email for the cancellation then they tell me I have to wait 7-10 day for my refund. I paid through Afterpay it doesn’t take that long for a refund so I contacted Afterpay and I’m disputing the purchase because I never received the orders. You can’t speak with anyone on the telephone you can only email and even with that you have to wait 24/48 hours for a response. As of today 11/22 I have not received my refund and Afterpay has not been able to reach the retailer. In my opinion I’ve been had and Kosmios is not a real company it’s a way to scam people out of money and if they are a real store I will not be patronizing them ever again. True scam artist