JAUSReviews of shopjaus.com

My favorite store!!! So many great unique options for every occasion and beyond helpful customer service. The shipping is super quick too! I’ve found my go-to store 🥰

Always amazing! The girls and owner are the sweetest around! Great place to find dresses for special occasions and date nights. Very unique not the normal stuff you find at the mall and then very reasonably priced!

I have purchased a few dresses from Jaus and everything has been such great quality! All the items were received on time. Such a great website to shop from!

I love this store! I've been ordering online for over a year now and decided to make a trip last weekend to their birmingham boutique. the staff were incredibly friendly and helped me find the perfect dress and jumpsuit for my rehearsal and shower.

SO HAPPY! Totally forgot to read the reviews of this site before purchasing. After a few weeks of ordering my dress I started to get worried, I checked the reviews and they were TERRIBLE! I got so upset thinking my experience would be the same but it was the total opposite! Though my dress got shipped here there and everywhere and took 6 weeks to come, (I live in New Zealand) It came and it’s beautiful, high quality and Jaus even sent a little message which was so lovely! Even USPS was brilliant, they kept me up to date of where my dress was at the date and time. Would definitely recommend buying from here and using USPS to help get more information of where your order is. The colour is a little off but as expected as you can tell in the photo of the site that it’s edited. Only reason I’m giving it 4 stars instead of 5 is the long wait for it to arrive.

JAUS gives Australian online retail a poor reputation. I have ordered my dress, with my “credit note” over 1-month ago and still have not received it. DO NOT EVER PURCHASE OFF THIS JANKY STORE! Even after emailing, twice! I just don’t understand who is running it and what moral compass they have to take peoples money and not give the product in return. I’ll be looking into customer rights and doing my best to get my money back. Absolutely disgusting service and behaviour!

The most infuriating online shopping experience. I have had a $350+ gift card to use at Jaus because I purchased a dress for my engagement party & NEVER received it, even after paying for express delivery (which the shipping amount was not included in the gift card for something I never even received)! When I asked for a refund I was given the gift card & I have been trying to use it for over 2 and a half years. Almost EVERYTHING I want is out of stock & I can safely say since I have been tracking for such a long time that they hardly have new styles come in, while the SOLD OUT stock never gets replenished. I am trying to use my voucher up so it's not wasted but it's impossible when everything in my size is sold out - I have also asked for a refund on the voucher which was ignored until the 3rd email due to the stock reasoning which was denied. I will most definitely not be using Jaus to purchase brands that I can get elsewhere without the hassle.

"Australian Fashion" they say.... The inside tags on the dress I ordered said "MADE IN CHINA"in large letters and i looked up the style code number of the dress online and it is designed from a Los Angeles wholesale company.