shopfocallure.comReviews of shopfocallure.com

UPDATE: (Jan 6/20) Ignore finally ended with a request to submit a video of my product issue. So I did. We'll see what happens. ------------------------------------------------------------------------------------- I ordered a bunch of their hair removal product. The package came and I took out the first bottle, gave it a couple of pumps, but out dribbled a little white cream, and that was it. Checked all 5 bottles to find them all full of cream instead of the clear liquid I was expecting as per the ad. So I wrote the company and this was their explanation... the liquid version of the hair removal is apparently not allowed in Canada, but the roll-on hair removal is. This despite neither product contains any chemicals, only natural ingredients. Laughable really. Not only was I not informed of this when ordering, nor when the ordered was being packaged for shipping, but I also didn't deserve to get the roll-on product in the roll-on applicator bottle! Seriously. They want me to believe they poured the liquid out of the spray bottles and filled them up with the cream... on purpose. Like they were doing me some kind of favor! We all know that didn't happen. This was a quality control blunder pure and simple. But really, to think I would be that stupid as to believe that line of bs. Then, just add insult to injury I guess, they offered me 10% off my next order in return for my "inconvenience". Inconvenience? Next order? OMG... what turnip truck do they think I fell off of? So now I'm on ignore. So much for the "100% Satisfaction Guarantee". Heck, even at 0% satisfaction you are not getting a refund. BTW - is it just me or are a lot of those 5 star reviews solely about a nice box?!

Love the packing. I always received high end beauty products.

Well worth my money. Great make up and skincare products in my box every month. The service is really awesome and I will continue using again in future.

Cute box with good quality of products. I loved it. Would highly recommend.

I have done little research about the company and came to the conclusion about the products before ordering. I really love the products quality and the cute box they sent the products.

Great customer service with quick response. One of the items I received was slightly damaged, then I emailed them about it. They replied with an apology and arranged for a replacement to my damaged item. Love the service.

Impossible to cancel. Not worth how much they charge. I wanted to try it out and I have so many regrets. Don’t waste your time.

Keep your money don’t trust this company. Free Box is not really for free because they will still charge you and won’t let you cancel, poor customer service instead of helping you they will push you to subscribe to them, no resolution at all. Cheap products as well. Please I am telling you, Beware! Read this - A response from their customer service when i made a complaint. The promotion term which granted your 1st box for free allowed you to cancel either after the 2nd box is processed or after the box cost of the 1st month is charged which is presented in a clear and accessible way right in the cart before checkout, in f.a.q section of BabeBox main page where you can select either monthly or prepaid plan depending on your preference and in the article dedicated to unsubscription in q/a section. Don’t get fooled.