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shopfocallure.com (shopfocallure.com) has 1,893 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.
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Clothing & Underwear · Reno, Nevada
Excellent
Clothing & Underwear · Henderson, Nevada
Excellent
Clothing & Underwear · Las Vegas, Nevada
Excellent
Clothing & Underwear · Carson City, Nevada
Excellent
1,893 approved reviews, newest moderated first
Amanda R.
I have attempted to contact the company over 11 times. I have sent over 6 pictures and 10 emails. I have yet to receive any real assistance. I received broken and missing products.. as well as lack of customer service...very dissatisfied. No resolution in over a month.
Katy’s C.
Worst subscription box ever Ipsy's even better than this .! Charging 10 for shipping is crazy, Poor customer service, and trying to bribe you to stay and give you a discount but doesn’t.! Also gave me the runaround for me trying to cancel my subscription. I’m so not happy with this subscription box worst ever in my book will not be back.!.!.!.! Please don’t waste your time or money.!.!.!
Phoebe B.
Not impressed in the slightest with customer service. I cancelled my subscription within my profile AND emailed the company to make sure that it was truly cancelled. I received email confirmation through my account AND through the customer service that I was in the clear and wouldnt gave to worry about receiving another box. Now I am being charged yet AGAIN for a box I DO NOT WANT. It should not be this hard. I cant take my card info off of the site either.
Reunne G.
Thought I’d try the beauty box as I was subscribed to another brand for a while and I liked seeing new items. I had stopped as the items were things I wouldn’t use too much and the shades were for white women. This box took quite a while to arrive and I wasn’t impressed so contacted them to cancel my subscription and Matthew Anderson was telling me I couldn’t cancel a subscription after the 1st box. I HAVE to pay for another one THEN I can cancel. That’s illegal and a scam! I would NEVER recommend this money hungry Gold Digging company. Run as fast as you can.
Jessica M.
I just got my first box and was pleasantly surprised. It came with a beautiful pair of eyelashes. I've never worn eyelashes before and I'm excited to try them. The lipstick is a beautiful shade and the lotion smells amazing. I'm excited to see what will be in my next box.
Lori E.
They are not cruelty free it’s a scam. They use a fake Peta symbol and loose wording. They are a Chinese company the majority of the stuff in the box is made in China and sold in China. China has mandatory animal testing. They pretend to be cruelty free so they can charge more for very cheaply made cosmetics. There was nothing in the box I would use, I am upset that I got scammed by them as I only buy cruelty free
Melissa H.
I have been highly impressed with the quality of the product. I was presently surprised. Customer service go above and beyond to help you with anything you need
Claire
Products shipped in perfect condition. Fast delivery and easy check out.